Sales Strategy & Operations Business Partner

Stripe; Seattle (WA); On-site; USD 189,000 - 284,000; Full time

Benefits offered by this job

Equity

Company bonus or commissions

401(k)

Medical

Dental

Vision benefits

Wellness stipends

Job summary

Stripe is seeking a Sales Strategy and Operations partner to join the Global GTM Operations team in the US. You will partner with the Product Sales Strategy and Operations unit to drive planning, cadence, and execution for Stripe’s Revenue Suite, Money Management and Payments pillars.

The role focuses on org design, resource planning, forecasting, performance insights, and cross-functional collaboration to accelerate growth and operational excellence.

Qualifications

• 7+ years of sales strategy and operations experience in a high-tech growth environment or related fields.

Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders to develop go-to-market strategy and key metrics.
• Create and manage processes such as territory planning and target setting.
• Analyze system and operational issues and implement improvements.
• Lead initiatives to improve sales team efficiency and productivity.
• Drive rhythm of business with forecasting and monthly/quarterly business reviews.

Skills

Strategic thinking

Analytical reasoning

SQL

Excel

Tableau

Stakeholder management

Education

Bachelor's degree (Finance/Business/Engineering/Math)

MBA or higher

Tools

SQL

Excel

Tableau

Salesforce

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path.

What you’ll do

Our team is growing rapidly and the majority of our near term focus is on building business foundations, which entails a focus on operational projects (process design, business cadences, systems work). This Sales Strategy and Operations business partner is the right-hand person to their Product Sales Leader on everything related to planning and running their business, including: org design and planning, partner/sales coverage models, setting SOKRs, measuring and providing insights on performance, forecasting, and process improvement. In addition to engaging with the Sales team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.

Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.
• Create and manage operational processes such as territory planning and target setting.
• Work cross-functionally to investigate and conduct analysis on system and operational issues
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

Who you are

The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles. Knowledge of sales data such as customer accounts, opportunities and revenue
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• Strong business acumen and Distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).
• Exceptional analytical skills and a structured approach to solving unique business problems
• Advanced SQL and Excel skills to include experience financial modelling
• Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-­hoc analysis
• Stakeholder management experience - with strong communication and influencing skills.
• Self-starter and comfortable dealing with ambiguity.
• Communicate clearly, proactively, and concisely
• Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred Qualifications

• MBA or higher degree in an analytical field
• Prior experience at a growth stage Internet/software company or FinTech
• Proficiency in BI visualization tools (e.g. Tableau)
• Experience in Salesforce.com as a user and report developer

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $189,400 - $284,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical
• Dental
• Vision benefits
• Wellness stipends

At Stripe, we’re looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Join us.

We look forward to hearing from you.