Sales Strategy & Operations Business Partner

Stripe; New York (NY); On-site; USD 189,000 - 284,000; Full time

Benefits offered by this job

Equity

Bonus/Commissions

401(k)

Health benefits

Wellness stipend

Job summary

Stripe is seeking a senior Sales Strategy and Operations professional to partner with Sales leadership and cross‑functional teams, driving go‑to‑market design, resource planning, and KPI measurement. You will help steer the mid‑market sales strategy, forecast accuracy, and operational rigor across Stripe’s Revenue Suite, Money Management and Payments pillars.

The role emphasizes collaboration with Finance, Strategy, Sales Operations, and Product to streamline processes, deliver monthly business

Qualifications

• Minimum 7+ years in sales strategy or operations in a high‑tech growth environment or related analytical roles.
• Bachelor’s degree required in Finance, Business, Engineering or Mathematics.
• Strong business acumen and problem‑solving skills with ability to tackle complex problems.
• Advanced SQL and Excel for financial modeling.
• Experience handling large data sets and building scalable reports or dashboards.
• Excellent communication and stakeholder management skills.
• Self‑starter who thrives in ambiguity in a fast‑paced environment.

Responsibilities

• Collaborate with Sales leadership and cross‑functional stakeholders to design GTM strategy and measure performance.
• Create and manage operational processes like territory planning and target setting.
• Analyze system and operational issues and drive process improvements.
• Lead initiatives to improve sales team efficiency and productivity.
• Drive rhythm of business through forecasting, monthly/quarterly reviews, and pipeline management.
• Provide insights for strategic decision‑making at leadership level.
• Develop detailed project plans with milestones across org boundaries.
• Oversee enabling systems and tools in partnership with internal teams.

Skills

Sales strategy

Stakeholder management

Data analysis

SQL

Excel modeling

Communications

Cross‑functional collaboration

Process optimization

Education

Bachelor's degree in Finance, Business, Engineering, or Math

Tools

Tableau

Salesforce

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path.

This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross‑functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self‑starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high‑growth environment, and solving problems with limited oversight.

What you’ll do

Our team is growing rapidly and the majority of our near term focus is on building business foundations, which entails a focus on operational projects (process design, business cadences, systems work). This Sales Strategy and Operations business partner is the right‑hand person to their Product Sales Leader on everything related to planning and running their business, including: org design and planning, partner/sales coverage models, setting SOKRs, measuring and providing insights on performance, forecasting, and process improvement. In addition to engaging with the Sales team, you will also be collaborating with numerous cross‑functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.

Responsibilities

• Collaborate with Sales leadership and cross‑functional stakeholders in developing go‑to market strategy, resource plan and key performance metrics.
• Create and manage operational processes such as territory planning and target setting.
• Work cross‑functionally to investigate and conduct analysis on system and operational issues
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision‑making
• Drive critical projects and initiatives and drive alignment with cross‑functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

Who you are

If you meet the minimum requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of sales strategy and operations experience in a high‑tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles. Knowledge of sales data such as customer accounts, opportunities and revenue
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• Strong business acumen and Distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).
• Exceptional analytical skills and a structured approach to solving unique business problems
• Advanced SQL and Excel skills to include experience financial modelling
• Experience working with large data sets, especially in analysing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad‑hoc analysis
• Stakeholder management experience - with strong communication and influencing skills.
• Self‑starter and comfortable dealing with ambiguity.
• Communicate clearly, proactively, and concisely
• Works well under pressure, with a high degree of adaptability and flexibility in a fast‑paced and frequently changing environment
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred Qualifications

• MBA or higher degree in an analytical field
• Prior experience at a growth stage Internet/software company or FinTech
• Proficiency in BI visualization tools (e.g. Tableau)
• Experience in Salesforce.com as a user and report developer

In‑office expectations

Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $189,400 - $284,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out and set you apart especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.