Strategist, Operations & Governance Enterprise Operations (EO)

HP; Spring (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Strategist, Operations & Governance for Enterprise Operations to sit at the center of EO, partnering with the EO Chief of Staff and CEOO. You will own the operating backbone that helps leaders move faster and decide better, translating priorities into actionable plans and accountable outcomes.

The role focuses on designing the EO operating rhythm, governance artifacts, and performance visibility, while ensuring clear ownership, timelines, and

Qualifications

• Bachelor's degree required; Master’s preferred in related fields.
• 10+ years in operations, program management, consulting, strategy execution, or senior business roles.
• Experience running complex operating rhythms and governance mechanisms.

Responsibilities

• Own the EO Operating System and govern the operating rhythm, forums, materials, and decision standards.
• Ensure EO governance end-to-end artifacts: playbooks, escalation rules, templates, and Teams/Smartsheet ecosystem.
• Set high-quality executive materials, framing, and disciplined follow-through.
• Protect leadership time by focusing conversations on decisions, trade-offs, and actions.
• Run the EO LT BPM Forum and surface progress, risks, dependencies, and issues.
• Enable executive readiness and follow-through for leadership forums and meetings.
• Design and run EO's annual priorities and operating planning processes.
• Create a single-pane view of EO performance with dashboards and scorecards.

Skills

Operations management

Governance

Strategic enablement

Cross-functional collaboration

Education

Bachelor's degree in Communications, Marketing, Business, or related field

Job description

Strategist, Operations & Governance Enterprise Operations (EO)

Description

This role is for someone who thrives at the intersection of execution discipline, strategic enablement, and leadership effectiveness.

As Strategist, Operations & Governance, you will sit at the center of Enterprise Operations (EO), partnering closely with and reporting to the EO Chief of Staff in support of the Chief Enterprise Operations Officer (CEOO). You will own the operating backbone that enables EO leaders to move faster, make better decisions, and stay focused on the work that matters most.

This role acts as the strategy‑to‑execution and performance enablement layer for EO - translating leadership priorities into clear plans, visible metrics, disciplined governance, and reliable follow‑through. It is designed for a force multiplier who sees ambiguity as their lane and takes pride in owning outcomes, not just contributing to them.

What You'll Do

• Own the EO Operating System
• Run and continuously improve EO's operating rhythm and governance, including leadership forums, materials, and decision standards.
• Own EO governance artifacts end‑to‑end: operating rhythm playbooks, escalation rules, meeting charters and templates, and the Teams/Smartsheet ecosystem that supports execution.
• Set and enforce a high quality bar for executive materials, decision framing, and follow‑through.
• Protect leadership time by shifting conversations from status to decisions, trade‑offs, and actions.

Run the EO LT BPM Forum

• Own and run the EO LT BPM forum as a primary mechanism for staying connected to what's happening across EO.
• Use the forum to surface progress, risks, dependencies, and emerging issues across the organization.
• Ensure information flows effectively down from the Office of the CEOO and back up from the business , creating a tight feedback loop.
• Leverage BPM insights to help EO leaders prepare for upcoming leadership discussions and decision points.

Enable Executive Readiness & Follow‑Through

• Partner closely with the EO Chief of Staff and CEOO to prepare for and follow up on key leadership forums, including: EO LT face‑to‑faces (F2Fs), EO LT First Team monthly huddles and F2Fs, Monthly extended staff meetings, EO QFRs and other enterprise leadership reviews
• Ensure clarity on objectives, decisions, and actions before each forum - and disciplined follow‑through afterward.
• Translate leadership outcomes into clear ownership, timelines, and next steps across EO

Strategy & Operating Planning Enablement

• Design and run EO's annual priorities and operating planning processes , including timelines, forums, templates, and readiness standards.
• Translate CEOO and EO LT priorities into a structured Annual Operating Plan , with clearly defined initiatives, owners, milestones, and review cadence.
• Ensure strategic priorities are consistently reflected across EO operating rhythm forums (BPM, QFRs, EO LT) and do not degrade into ad‑hoc tracking.
• Serve as the process owner for strategy‑to‑execution translation - while strategy definition and trade‑off decisions remain with the EO Chief of Staff, CEOO, and EO LT.

Performance Management & Visibility ("Single Pane of Glass")

• Own EO's performance management operating system , including the CEOO dashboard, balanced scorecards, and QFR materials.
• Create and maintain a single‑pane‑of‑glass view of EO performance, initiative progress, risks, and actions to support timely, informed leadership decisions.
• Define performance review standards (metrics, refresh cadence, insight vs. status) so forums are decision‑oriented rather than report‑oriented.
• Orchestrate inputs across Finance, HR, Digital, and functional teams - without duplicating source‑of‑truth ownership.

Drive Momentum Across EO

• Identify gaps in ownership, alignment, or execution and step in to close them.
• Drive cross‑functional initiatives from ambiguity to completion - aligning stakeholders, resolving friction, and sustaining momentum.
• Surface trade‑offs and elevate thoughtfully when decisions are required.
• Create structure where none exists and move work forward without waiting for perfect direction.

Shape Executive‑Grade Narratives

• Design and produce executive‑level content for leadership meetings, keynotes, and customer engagements.
• Translate complex business realities into clear, compelling narratives with a strong point of view.
• Maintain a substance‑first bar: insight, logic, and business understanding come before visuals.

What We're Looking For

Experience

• Bachelor's degree in Communications, Marketing, Business, or related field (Master's preferred)
• 10+ years in operations, program management, consulting, strategy execution, or senior business roles.
• Proven experience running complex operating rhythms, governance mechanisms, and cross‑functional initiatives.
• Comfort operating close to senior leadership and handling sensitive, high‑stakes work.

Capabilities

• Operations & Supply Chain Fluency
• Strong grounding in operations or supply chain envi