Strategic Web & Digital Lead

The Chronicle Of Higher Education, Inc.; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Health savings account

Generous paid holidays

Tuition subsidy

Job summary

Indiana University is seeking a Web and Digital Strategy Manager within the Internal Communications unit to provide strategic web guidance across IU Global, HR, and UITS. The role collaborates with university leaders, IT, and campus partners to align digital portfolios with priorities.

Responsibilities include governance of the internal web portfolio, ensuring WCAG compliance, and leveraging analytics to drive improvements.

Qualifications

• Bachelor's degree required in communications-related field
• 5 years in a relevant field
• 3 years demonstrated experience with written communications

Responsibilities

• Leads strategic planning, governance, and ongoing management for the Internal Communications web portfolio
• Supervises build-out and edits for UA units served by Internal Communications
• Maintains workflow with broader UA web team for seamless processes
• Manages web project intake, prioritization, timelines, risks and resources
• Oversees digital best practices and university brand guidelines
• Serves as primary web strategy consultant for senior leaders and stakeholders across IU Global, HR, and UITS
• Builds collaborative relationships with technical teams and campus partners
• Collaborates to provide web analysis to other internal teams
• Explores AI tools to enhance digital strategies
• Ensures compliance with WCAG and digital governance policies
• Uses Google Analytics and other reporting tools to evaluate performance

Skills

Written communication

Time management

Detail oriented

Professionalism

Initiative

Influence

Education

Bachelor's degree in communications/journalism/English/public relations

Tools

WCMS

LiveWord?

LiveWhale

Web analytics

Job description

Indiana University is seeking a Web and Digital Strategy Manager within the Internal Communications unit to provide strategic web guidance across IU Global, HR, and UITS. The role collaborates with university leaders, IT, and campus partners to align digital portfolios with priorities.

Responsibilities include governance of the internal web portfolio, ensuring WCAG compliance, and leveraging analytics to drive improvements.