Strategic Vendor Performance Manager - Data Center

Riot Platforms; Rockdale (TX); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Sign-on equity grant

401(k) with company match

Health coverage: comprehensive plans

Gym membership

Pet insurance

Childcare discounts

Job summary

Riot Platforms seeks a Critical Vendor Manager to own the vendor relationship program across Riot’s maintenance and repair critical vendors. You will design the framework, establish KPI tracking, and run scorecards for Riot and vendors, enabling continuous improvement and mutual feedback.

You will work with site Critical Operations Managers to qualify vendors, maintain the Approved Vendor List, and oversee contract renewals and governance.

Qualifications

• 7+ years in vendor/supplier management within data center, industrial, or critical infra environments.
• Bachelor's degree preferred; equivalent experience considered.
• Ability to travel 50% of the time.
• CPSM or similar procurement/vendor management certification preferred.
• Experience building or running a vendor scorecard / KPI program with reciprocal feedback.
• Experience with critical infrastructure trade vendor categories (electrical, mechanical, fire/life safety, water treatment).
• Strong negotiation and relationship-management skills; escalation point between internal teams and vendors.
• Familiarity with vendor risk/compliance screening and SOC 2 or similar frameworks a plus.

Responsibilities

• Own the vendor relationship program for maintenance and repair critical vendors; set structure, governance, and performance metrics.
• Design and maintain vendor performance scorecards and KPI tracking, covering quality, safety, schedule adherence, and conformance to standards.
• Build and run reciprocal feedback with vendors and define paths for constructive feedback.
• Track continuous-improvement metrics in partnership with vendors.
• Serve as escalation intermediary for site teams on performance or coverage issues and drive resolution.
• Execute vendor selection evaluations and onboarding verification with site managers and standards.
• Own vendor qualification and Approved Vendor List administration with required data and evidence.
• Manage contract renewal timing and coverage-gap tracking; flag expirations early.
• Coordinate with Maintenance Strategy Manager on which scopes are vendor-performed and ensure SOW alignment.
• Maintain vendor performance and nonconformance records for SOC 2 scope evidence.

Skills

Vendor management

Contract management

Vendor scorecard / KPI program

Negotiation

SOC 2 / compliance familiarity

Travel 50%

CPSM certification

Education

Bachelor's degree in Business / Supply Chain / Engineering

Job description

Riot Platforms seeks a Critical Vendor Manager to own the vendor relationship program across Riot’s maintenance and repair critical vendors. You will design the framework, establish KPI tracking, and run scorecards for Riot and vendors, enabling continuous improvement and mutual feedback.

You will work with site Critical Operations Managers to qualify vendors, maintain the Approved Vendor List, and oversee contract renewals and governance.