Strategic Vendor Performance Manager

Compass Surgical Partners; United States; Teletrabalho; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Compass Surgical Partners seeks an experienced Manager, Vendor Performance to oversee vendor relationships, optimize value, and drive operational excellence across the organization. This is an individual contributor role focused on managing the full vendor lifecycle from selection and contract negotiations to performance management and risk mitigation.

The role collaborates with Legal, Finance, IT, and Compliance to ensure SLAs, KPIs, and governance.

Qualificações

• Progressive experience in vendor management, supplier performance, procurement, contract management, outsourced services, or a related commercial operations function.
• Experience managing multiple enterprise vendors or service providers, including performance reviews, scorecards, escalations, and corrective action.
• Experience negotiating or renewing vendor contracts, including commercial terms, service expectations, and risk provisions.
• Strong understanding of vendor lifecycle management, including sourcing, selection, onboarding, performance monitoring, renewals, and transitions.
• Experience developing and monitoring SLAs, KPIs, and vendor scorecards to evaluate service delivery and drive accountability.
• Strong financial acumen, including experience evaluating vendor spending, pricing structures, cost savings, and contract performance.
• Proven ability to address vendor performance challenges through root cause analysis, corrective action, and measurable improvement.
• Experience analyzing performance data and presenting actionable recommendations to business leaders.
• Ability to influence stakeholders, manage competing priorities, and drive results across cross-functional teams.
• Knowledge of vendor risk management, contract compliance, and applicable data privacy and security requirements.
• Demonstrated experience using AI, automation, analytics, or workflow tools to improve business processes and operational outcomes.
• Proven ability to identify inefficient processes and implement practical, scalable improvements.
• Intellectual curiosity and sound judgment when evaluating new technologies, validating AI-generated outputs, and handling sensitive information.

Responsabilidades

• Vendor Selection & Contract Management: Lead vendor sourcing, evaluation, due diligence, and selection processes; coordinate contract negotiations, renewals, and amendments; evaluate pricing structures and total cost of ownership; manage onboarding and implementation activities.
• Vendor Performance & Accountability: Establish and maintain vendor performance standards, SLAs, KPIs, and scorecards; lead reviews; identify gaps and develop corrective action plans; hold vendors accountable.
• Financial Oversight & Value Optimization: Monitor spending, contract performance, service costs, and financial commitments; identify cost savings and efficiencies; provide reporting and recommendations.
• Process Innovation & Technology Enablement: Identify opportunities to automate workflows, enhance reporting and scorecards; leverage AI-enabled tools to analyze data and surface risks; ensure responsible use of AI insights.
• Risk Management & Vendor Lifecycle Governance: Ensure compliance with regulatory and privacy requirements; maintain documentation; monitor renewals and transitions; develop governance processes.

Descrição da oferta de emprego

Compass Surgical Partners seeks an experienced Manager, Vendor Performance to oversee vendor relationships, optimize value, and drive operational excellence across the organization. This is an individual contributor role focused on managing the full vendor lifecycle from selection and contract negotiations to performance management and risk mitigation.

The role collaborates with Legal, Finance, IT, and Compliance to ensure SLAs, KPIs, and governance.