Strategic Utility Billing & Collections Manager

City-of-Clermon; Florida; On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Clermont is seeking a senior finance professional to supervise the Utility Billing Division within the Finance Department, ensuring accurate billing, cash handling, and customer service. The role requires independent judgment, staff supervision, and coordination with other departments to improve processes, automate workflows, and ensure compliance with Florida statutes.

Responsibilities include overseeing utility billing operations, accounts receivable, year-end audits support,

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, or closely related field.
• Five (5) years of progressively responsible related experience, utility billing and employee supervision.
• Proficiency in use of all Microsoft Suite applications such as Excel, PowerPoint, Word, etc.
• Preference given for experience with Tyler Technologies MUNIS Utility Billing software.

Responsibilities

• Supervises assigned staff including establishing work schedules, assigning tasks, providing training, evaluating performance, counseling, and recommending discipline.
• Manages the utility billing functions including preparation of utility bills, receipt of payments, customer refunds, and service disconnects.
• Oversees coordination of planning, testing, training, implementation and review of computerized financial systems and software upgrades.

Skills

Staff supervision

Financial management

Communication

Time management

Education

Bachelor's degree in Business Admin / Accounting / Finance

Tools

Microsoft Office Suite

Tyler Technologies MUNIS

Job description

The City of Clermont is seeking a senior finance professional to supervise the Utility Billing Division within the Finance Department, ensuring accurate billing, cash handling, and customer service. The role requires independent judgment, staff supervision, and coordination with other departments to improve processes, automate workflows, and ensure compliance with Florida statutes.

Responsibilities include overseeing utility billing operations, accounts receivable, year-end audits support,