Strategic Trust & Privacy Technical Program Manager

Amazon; San Francisco (CA); On-site; USD 146,200 - 197,800; Full time

Job summary

Amazon DSTPA seeks a Technical Program Manager with privacy, data protection, and risk management expertise. You will handle high‑risk events, coordinate cross‑functional responses, and develop SOPs while maintaining dashboards and metrics using SQL, Python, and data visualization tools.

You’ll collaborate with engineering, product, legal, and other teams to ensure compliance and timely remediation, supporting post‑mortem analyses and continuous reporting across the organization.

Qualifications

• Bachelor’s degree in engineering, computer science, or equivalent.
• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management experience.
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
• Experience building and evaluating system-level technical design.

Responsibilities

• Manage escalated technical events and cases from start to finish; write detailed case notes, technical reports, summaries, and recommendations for various audiences, including leadership.
• Execute trust and privacy compliance campaigns and initiatives with technical requirements, ensuring timely remediation within established SLAs.
• Monitor and maintain operational scorecards and metrics dashboards using SQL, Python, and data visualization tools, performing trend analysis and identifying systemic issues.
• Respond to and manage high-severity technical incidents, conducting root-cause analysis and coordinating cross-functional response efforts.
• Conduct technical controls testing and validation activities to ensure compliance with policies, standards, and legal and regulatory requirements.
• Perform closed-loop validation on remediated risks and issues, verifying corrective actions have been properly implemented through technical testing.
• Create and maintain Standard Operating Procedures (SOPs), technical runbooks, and training materials for operational processes.
• Identify opportunities to automate and simplify operational processes through scripting, tooling, and workflow automation to improve efficiency.
• Partner with engineering teams to define technical requirements for privacy automation tools, policy enforcement, and incident response systems.
• Track assessment, validation, and remediation actions, ensuring teams prioritize and execute tasks in a timely fashion.
• Understand system architectures, data flows, and technical dependencies to effectively assess privacy and trust risks.
• Communicate technical remediation plans, status, and critical issues clearly and effectively to both technical and non-technical stakeholders.
• Support technical deep-dive assessments and ad-hoc data analysis requests related to privacy and trust incidents and risks.

Skills

Privacy

Risk management

SQL

Python

Data visualization

Education

Bachelor's degree in engineering, computer science, or equivalent

Job description

Amazon DSTPA seeks a Technical Program Manager with privacy, data protection, and risk management expertise. You will handle high‑risk events, coordinate cross‑functional responses, and develop SOPs while maintaining dashboards and metrics using SQL, Python, and data visualization tools.

You’ll collaborate with engineering, product, legal, and other teams to ensure compliance and timely remediation, supporting post‑mortem analyses and continuous reporting across the organization.