Privacy & Trust Technical Program Manager

Amazon; Hawthorne (CA); On-site; USD 127,100 - 172,000; Full time

Job summary

Amazon’s Devices & Services Trust, Privacy and Accessibility (DSTPA) seeks a Technical Program Manager with privacy, data protection, and risk management expertise. You will handle escalated events, coordinate with engineering, legal, and product teams, and drive remediation through robust processes and tooling.

You’ll build and monitor dashboards, conduct root‑cause analyses, and create SOPs as part of ongoing risk management. This role emphasizes high judgment and strong technical acumen.

Qualifications

• Bachelor's degree in engineering, computer science, or equivalent.
• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk.
• Experience building and evaluating system‑level technical design.

Responsibilities

• Manage escalated technical events end‑to‑end and document notes and recommendations.
• Lead trust and privacy campaigns with technical requirements and SLAs.
• Monitor scorecards and dashboards using SQL, Python, and visualization tools.
• Respond to high‑severity incidents and coordinate cross‑functional response.
• Conduct technical controls testing to ensure policy and regulatory compliance.
• Validate remediated risks through testing and audits.
• Create SOPs, runbooks, and training materials for operations.
• Identify opportunities to automate operational processes with scripting.
• Define tech requirements for privacy automation tools with engineers.
• Track assessment, validation, and remediation actions and timelines.
• Understand architectures and data flows to assess privacy and trust risks.
• Communicate remediation plans clearly to technical and non‑technical stakeholders.
• Support deep‑dive assessments and ad‑hoc data analysis requests.

Skills

Privacy

Risk management

Technical program management

SQL

Python

Data visualization

Cross-functional leadership

Education

Bachelor's degree in engineering, CS, or equivalent

Tools

SQL

Python

Data visualization

Job description

Amazon’s Devices & Services Trust, Privacy and Accessibility (DSTPA) seeks a Technical Program Manager with privacy, data protection, and risk management expertise. You will handle escalated events, coordinate with engineering, legal, and product teams, and drive remediation through robust processes and tooling.

You’ll build and monitor dashboards, conduct root‑cause analyses, and create SOPs as part of ongoing risk management. This role emphasizes high judgment and strong technical acumen.