Strategic Travel Events Coordinator

ITA Group; West Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

ITA Group in West Des Moines, IA is seeking an Event Coordinator to support the development and operation of client travel programs and maintain key relationships. You will assist Buyers and Event Managers, helping to operate successful programs for ITA Group clients.

The role requires a degree in Event Management/Marketing or related field and at least two years in a related field, along with strong MS Office skills and a proactive, detail-oriented mindset. Equal opportunity employer.

Qualifications

• Associate’s or Bachelor’s degree preferably in Event Management, Marketing or Business Administration, or equivalent work experience.
• Minimum two years work experience in a related field, customer service or retail industry.
• Ability to handle numerous projects and to prioritize workload; effective organizational skills with an ability to manage details.
• Ability to think and act in a proactive manner. Capable of seeing the big picture while understanding how each element contributes to the greater whole.
• Must be competent to project how a change or delay in one area will impact the overall project. Willingness to try new ideas and challenge status quo.
• Experience in effective communication and relationship building skills and business writing. Ability to interact with all levels of client management.
• Demonstrated proficiency with Microsoft® PowerPoint, Microsoft® Word and Microsoft® Excel. Experience with Project Management Software, Visio and CRM system knowledge a plus, but not required.
• Ability to display a sense of urgency, ownership and accountability.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.

Responsibilities

• Assist in the development and operation of travel programs for ITA Group clients.
• Support Buyers, Event Managers, and Senior Event Managers to run successful and profitable events.
• Develop and maintain key supplier and client relationships.
• Complete essential duties to meet project deadlines and deliver quality service.

Skills

Project management

Time management

Organizational skills

Communication skills

Customer service

Relationship building

Proactive thinking

Ownership

Attention to detail

Multitasking

CRM experience

Education

Degree in Event Management/Marketing/Business Administration

Tools

PowerPoint

Word

Excel

Visio

CRM

PM software

Job description

ITA Group in West Des Moines, IA is seeking an Event Coordinator to support the development and operation of client travel programs and maintain key relationships. You will assist Buyers and Event Managers, helping to operate successful programs for ITA Group clients.

The role requires a degree in Event Management/Marketing or related field and at least two years in a related field, along with strong MS Office skills and a proactive, detail-oriented mindset. Equal opportunity employer.