Strategic Training & QA Leader

Allied Universal; Washington (District of Columbia); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Eight paid holidays + paid time off

Job summary

Allied Universal is seeking a Training and Quality Assurance Manager to ensure portfolio training compliance and adherence to Allied Universal standards. You will report to the CE Regional Training Director and coordinate across portfolio leadership to drive effective training programs.

The role requires managing the TASER program, conducting audits, and serving as a backup trainer while partnering with regional directors to deliver compliant, practical training solutions.

Qualifications

• High School Diploma and required licensing to include CPR/First Aid instructor certification.
• Instructor certifications in supplement training areas as required by local office (e.g., CPI, Defensive Tactics, Taser, etc.).
• Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Minimum of two years of classroom instructor experience.
• Ability to work independently with little to no direct supervision.
• Excellent oral and written communication skills; capable of interacting with all organization levels.

Responsibilities

• Ensure training compliance across portfolio by coordinating classes with senior leaders.
• Manage the portfolio TASER program including training compliance, inventory, and audits.
• Serve as a backup trainer in the absence of regional trainers.
• Develop practical training programs with operations to ensure regulatory and contractual training compliance.
• Establish relationships with local training academies or vendors for external training opportunities.

Skills

Instructor experience

Communication skills

Independent work

Manual writing

Education

High School Diploma

CPR/First Aid Instructor certification

OC Spray Certification

Tools

Microsoft Word

PowerPoint

Job description

Allied Universal is seeking a Training and Quality Assurance Manager to ensure portfolio training compliance and adherence to Allied Universal standards. You will report to the CE Regional Training Director and coordinate across portfolio leadership to drive effective training programs.

The role requires managing the TASER program, conducting audits, and serving as a backup trainer while partnering with regional directors to deliver compliant, practical training solutions.