Strategic TPM: Model Deployment & Capacity

OpenAI; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

OpenAI in San Francisco, CA is seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting with capacity planning, and own mainline model deployment across research, inference, and product teams.

The role emphasizes structured decision making, scalable tooling, and clear readiness gates. You will drive launch coordination, define metrics for capacity and deployment velocity, and communicate risks to technical and

Qualifications

• Experience leading technical programs in infrastructure, distributed systems, or large-scale deployment.
• Ability to reason about demand, supply, latency, reliability, and quality tradeoffs.
• Built operating mechanisms that replaced fragmented workflows with scalable systems.

Responsibilities

• Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations.
• Build durable intake, prioritization, and decision mechanisms linking product demand to capacity.
• Partner with product, research, inference, fleet, and capacity teams to surface tradeoffs and drive decisions.
• Lead model deployment readiness and rollout planning, including serving-capacity allocation and sequencing.
• Establish readiness gates, risk reviews, rollback criteria, and escalation paths for deployments.
• Drive launch coordination through deployment and post-launch learning, improving tooling and processes.
• Define metrics for forecast accuracy, capacity utilization, deployment velocity, and reliability.
• Communicate dependencies and risks clearly to technical and product leaders.

Skills

Program management

Infrastructure

Model deployment

Forecasting

Stakeholder alignment

Job description

OpenAI in San Francisco, CA is seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting with capacity planning, and own mainline model deployment across research, inference, and product teams.

The role emphasizes structured decision making, scalable tooling, and clear readiness gates. You will drive launch coordination, define metrics for capacity and deployment velocity, and communicate risks to technical and