Strategic Technology Relationship Manager

Judicial-Branch-of-Arizona-in-Maricopa-Count; Phoenix (AZ); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

10 paid holidays

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Life insurance

Disability insurance

Group legal plan

Pet insurance

PSLF loan forgiveness

Job summary

The Judicial Branch of Arizona in Maricopa County is seeking a Business Relationship Manager to act as a liaison between Court Technology Services and court departments. You will manage a portfolio of technology needs, guide business partners through CTS intake and governance, and ensure clear discovery and documentation of requirements.

You will translate business needs into actionable technology requests, maintain accountability across owners, and support prioritization, risk assessment, and

Qualifications

• Bachelor's degree in Computer Science, MIS, Business Administration, Project Management, or a related field.
• Three (3) years of experience in project management, systems analysis, systems design, systems programming, business relationship management, business analysis, or oversight of programs and services at the Judicial Branch.

Responsibilities

• Builds and maintains strong relationships with assigned Judicial Branch departments and divisions, justice partners, CTS teams, and other stakeholders.
• Maintains an assigned relationship and technology portfolio and conducts regular reviews with business partners to understand priorities, needs, planned changes, service concerns, active initiatives, and follow-up commitments.
• Helps business partners navigate CTS services, intake channels, governance, and decision processes and communicates relevant capabilities, standards, constraints, and planned changes.
• Facilitates initial discovery, distinguishes the underlying business need from a proposed solution, and documents high-level objectives, scope, stakeholders, value, risks, dependencies, constraints, and expected outcomes.
• Ensures technology-related needs are entered into the appropriate system of record, routed to the proper owner or governance body, and tracked through decision or closure.
• Supports demand classification, business case development, and portfolio prioritization by presenting documented value, urgency, risk, dependencies, mandates, organizational impact, and alignment with Branch and CTS objectives.

Skills

Relationship management

Stakeholder engagement

Requirements gathering

Portfolio management

Governance concepts

Cybersecurity awareness

Education

Bachelor's degree in CS/MIS/Business Admin/PM

Job description

The Judicial Branch of Arizona in Maricopa County is seeking a Business Relationship Manager to act as a liaison between Court Technology Services and court departments. You will manage a portfolio of technology needs, guide business partners through CTS intake and governance, and ensure clear discovery and documentation of requirements.

You will translate business needs into actionable technology requests, maintain accountability across owners, and support prioritization, risk assessment, and