Strategic Technical Program Manager – Payments Platform

19109 SPEEDPAY RD; Norcross (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

ACI Worldwide in Norcross, GA, is seeking a Technical Program Manager to oversee customer-facing and internal programs, aligning business-unit goals with technology solutions.

You will lead cross-functional teams, manage scope, schedules, budgets, and risks, and communicate progress via dashboards and status updates. A strategic thinker with strong communication and Agile experience is ideal for this role.

Qualifications

• Four to six years of project and/or program management experience, including large enterprise initiatives.
• Comprehensive knowledge of the product development process, software lifecycle, and Agile program management.
• Excellent communication skills, both verbal and written, with experience delivering executive-level presentations.

Responsibilities

• Lead cross-functional teams of stakeholders, including project managers, product managers, architects, developers, and technical consultants.
• Manage program scope to ensure consistency with stakeholder agreements and proper charter.
• Develop an integrated schedule with all milestones, resources, and constraints to ensure timely completion and ROI.
• Manage issues and risks (technical and non-technical) through identification, evaluation, tracking, communication, and mediation.
• Partner with customers and internal teams to build strong cross-functional groups to address program challenges.
• Facilitate negotiations regarding resource constraints and ensure consensus across stakeholders.
• Keep all stakeholders and management informed of progress with executive dashboards and status updates.
• Formulate, organize, and monitor interconnected projects and implement suitable strategies.

Skills

Stakeholder management

Cross-functional leadership

Communication

Agile PM methodologies

Education

Bachelor’s degree or equivalent

PMI/PgMP/PMP or Agile cert (preferred)

Job description

ACI Worldwide in Norcross, GA, is seeking a Technical Program Manager to oversee customer-facing and internal programs, aligning business-unit goals with technology solutions.

You will lead cross-functional teams, manage scope, schedules, budgets, and risks, and communicate progress via dashboards and status updates. A strategic thinker with strong communication and Agile experience is ideal for this role.