Strategic Technical Program Manager, Digital Products

Five Guys Enterprises; Alexandria (VA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Five Guys Enterprises seeks a Technical Program Manager embedded within the Restaurant Technology team to coordinate commercial and consumer-facing technology programs, including POS, digital ordering, CRM, loyalty, kiosks, promotions, and delivery integrations, reporting to the VP of Restaurant Technology.

You will drive cross-team planning, manage interdependencies, and maintain enterprise-wide visibility, surfacing trade-offs and guiding integration decisions with internal teams and vendor

Qualifications

• Bachelor’s degree in information technology, business administration, or a related field.
• 5-7 years of technology program management experience, preferably supporting consumer-facing or enterprise SaaS technology programs.
• Experience coordinating cross-functional technology initiatives with product, engineering, business stakeholders and third-party vendors.
• Familiarity with agile and waterfall delivery methodologies and cross-team coordination.

Responsibilities

• Coordinate cross-team planning sessions to align Restaurant Technology and Digital workstreams.
• Manage interdependencies, risks, and enterprise-wide visibility into technology delivery.
• Surface trade-offs and drive alignment on integration approaches with internal and vendor teams.
• Produce weekly status reports and release communications for executives.
• Monitor vendor delivery, RFP/RFI processes, and field readiness for deployments.

Skills

Program management

Cross-team coordination

Vendor coordination

Agile & Waterfall

Education

Bachelor’s degree in IT / related field

Tools

Jira

Asana

Monday.com

Smartsheet

Job description

Five Guys Enterprises seeks a Technical Program Manager embedded within the Restaurant Technology team to coordinate commercial and consumer-facing technology programs, including POS, digital ordering, CRM, loyalty, kiosks, promotions, and delivery integrations, reporting to the VP of Restaurant Technology.

You will drive cross-team planning, manage interdependencies, and maintain enterprise-wide visibility, surfacing trade-offs and guiding integration decisions with internal teams and vendor