Technical Program Manager, Digital Products – Restaurant

Five Guys

Alexandria (VA)

Hybrid

USD 110,000 - 160,000

Full time

14 days+
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Job summary

Five Guys is seeking a Technical Program Manager to coordinate commercial and consumer-facing technology programs across Restaurant Technology and Digital product teams. You will report to the VP of Restaurant Technology and ensure initiatives such as POS, digital ordering, CRM, loyalty, kiosks, and delivery are sequenced and business-aligned.

The role requires cross-team planning, risk management, and clear escalation paths, with a mix of internal engineering and vendor collaboration.

Qualifications

  • Bachelor’s degree or higher in Information Technology, Business Administration, or a related field.
  • 5–7 years of technology program management experience with cross-functional teams.
  • Experience coordinating product, engineering, business stakeholders, and third-party vendors.

Responsibilities

  • Maintain a unified program calendar across Restaurant Technology and Digital product workstreams.
  • Facilitate cross-team planning sessions to align priorities and dependencies.
  • Coordinate technical alignment discussions and surface trade-offs to drive decisions.
  • Translate VP priorities into coordinated action plans and assignments across owners.
  • Own enterprise technology release calendar and coordinate go/no-go readiness across programs.

Skills

Cross-functional coordination
Agile & waterfall delivery
Vendor coordination
System integrations knowledge
CRM, digital ordering, loyalty, kiosks

Education

Bachelor’s degree in IT/Business/related field

Tools

Jira
Asana
Monday.com
Smartsheet

Job description

Five Guys is seeking a Technical Program Manager to coordinate commercial and consumer-facing technology programs across Restaurant Technology and Digital product teams. You will report to the VP of Restaurant Technology and ensure initiatives such as POS, digital ordering, CRM, loyalty, kiosks, and delivery are sequenced and business-aligned.

The role requires cross-team planning, risk management, and clear escalation paths, with a mix of internal engineering and vendor collaboration.

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