Strategic Talent Acquisition Manager

LanguageLine Solutions UK; Florida; Hybrid; USD 110,000 - 150,000; Full time

Job summary

PSG Global Solutions, part of the Teleperformance Group, seeks a Manager, Recruiting to lead the full-cycle recruitment function for TP USA, ensuring timely acquisition of high-quality talent aligned with business objectives. You will supervise recruiting teams, drive hiring strategies, and partner with business leaders to forecast workforce needs.

This role emphasizes data-driven hiring, governance of processes, compliance with employment laws, and the delivery of recruiting reports and

Responsibilities

• Lead and manage a team of recruiters and recruiting coordinators to achieve hiring goals and service level expectations.
• Develop and execute recruitment strategies to attract qualified candidates across multiple business units and locations.
• Partner with business leaders and HR stakeholders to understand workforce planning needs and hiring priorities.
• Monitor recruiting metrics, including time-to-fill, quality of hire, offer acceptance rates, and sourcing effectiveness.
• Ensure compliance with federal, state, and local employment laws, company policies, and hiring practices.
• Coach and develop recruiting team members through performance management, training, and career development initiatives.
• Oversee candidate sourcing strategies utilizing job boards, social media, referrals, networking, and other recruiting channels.
• Collaborate with Compensation, HR, and Operations teams to align hiring efforts with organizational objectives.
• Manage escalated recruiting issues and provide solutions to improve hiring outcomes.
• Drive continuous improvement initiatives to enhance recruitment processes, candidate experience, and operational efficiency.
• Support employer branding efforts and recruitment marketing campaigns.
• Prepare and present recruitment reports, workforce analytics, and hiring forecasts to leadership.

Job description

PSG Global Solutions, part of the Teleperformance Group, seeks a Manager, Recruiting to lead the full-cycle recruitment function for TP USA, ensuring timely acquisition of high-quality talent aligned with business objectives. You will supervise recruiting teams, drive hiring strategies, and partner with business leaders to forecast workforce needs.

This role emphasizes data-driven hiring, governance of processes, compliance with employment laws, and the delivery of recruiting reports and