Strategic System & Network Administrator (TS/SCI)

Leidos; Laurel (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

Leidos invites applications for a System Network Administrator to support IT systems, infrastructure, and operations in a high-security environment. The role encompasses Tier I help desk support, Tier II escalation, and hands-on management of Linux/UNIX/Windows environments, virtualization, storage, and networking to ensure reliability and performance for government customers.

The ideal candidate will hold TS/SCI with Polygraph clearance, a technical degree, and relevant certifications.

Qualifications

• No demonstrated experience is required.
• Bachelor’s degree in technical discipline from an accredited college or university is required.
• Clearance must have TS/SCI with Polygraph.
• Five years may be substituted for a bachelor’s degree.

Responsibilities

• On site support from 0800-1600 Monday through Friday.
• Provide support for Implementation, troubleshooting, and maintenance for IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Provide assistance to users in accessing and using IT systems.
• Unlock user accounts, reset passwords, assist with PKI import/renewal, perform file transfers, create accounts, perform data transfer agent responsibilities, resolve VPN account issues, provide accesses.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Develop and update documentation for SOP’s and troubleshooting procedures.
• Provides Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Perform System Troubleshooting & Updates: Identify and resolve system issues, apply configuration changes, and install necessary patches for applications and operating systems.
• Optimize System Performance: Conduct resource utilization assessments, improve operational efficiency, and plan for system capacity expansion.
• Manage the daily activities of configuration and operations of IT systems
• Contribute to technical contract deliverables like weekly/monthly reports, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Use a ticketing system, document repository, and customer tools and applications.

Education

Bachelor’s degree in technical discipline from an accredited college or university

Five years may be substituted for a bachelor’s degree

TS/SCI with Polygraph clearance

CompTIA Security+

MTA-IT

MCSA-DT Windows 7

MCSA-DT Windows 8

MCITP-Client Desktop Support Tech on Windows 7

MCITP-Client Desktop Admin on Windows 7

A+

Network+

Storage +

Job description

Leidos invites applications for a System Network Administrator to support IT systems, infrastructure, and operations in a high-security environment. The role encompasses Tier I help desk support, Tier II escalation, and hands-on management of Linux/UNIX/Windows environments, virtualization, storage, and networking to ensure reliability and performance for government customers.

The ideal candidate will hold TS/SCI with Polygraph clearance, a technical degree, and relevant certifications.