Strategic Supplier Relations Manager

Energy CX; Chicago (IL); On-site; USD 125,000 - 180,000; Full time

Job summary

Energy CX is seeking a Manager of Supplier Relations to build and scale its supplier relationships function. This role will transform manual workflows into automated processes, align data capture, and strengthen partnerships with suppliers through structured, data-driven programs.

You will own supplier relationships, design operational workflows, support commission negotiations, and monitor incentives to maximize outcomes while representing Energy CX as a trusted, analytic partner in supplier

Qualifications

• Required: Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts
• Required: 5+ years of experience in the energy industry
• Required: Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable
• Required: Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound
• Required: Highly organized and proactive
• Required: Strong Excel and data-tracking skills
• Preferred: Experience supporting contract negotiations around commission structures or incentive thresholds
• Preferred: Background in brokerage or another supplier‑or‑or‑driven industry
• Preferred: Experience building SOPs, reporting cadences, or tracking systems from scratch

Responsibilities

• Manage daily supplier communications and ensure timely resolution of all inquiries and issues
• Reconcile commission discrepancies against contract terms and maintain accurate tracking
• Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed
• Track supplier rate and term changes, assessing their impact on deals and informing the sales team
• Manage supplier relationship touchpoints, including QBRs, with proactive preparation
• Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes
• Maintain a weekly scorecard tracking key operational metrics across supplier programs
• Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps

Skills

External partner relationships

Energy industry experience

Process workflow design

Commission reconciliation

Highly organized

Data tracking

Tools

Excel

Job description

Energy CX is seeking a Manager of Supplier Relations to build and scale its supplier relationships function. This role will transform manual workflows into automated processes, align data capture, and strengthen partnerships with suppliers through structured, data-driven programs.

You will own supplier relationships, design operational workflows, support commission negotiations, and monitor incentives to maximize outcomes while representing Energy CX as a trusted, analytic partner in supplier