Manager, Supplier Relations

Energy CX; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

15 days PTO

All major holidays

Thanksgiving long weekend

Work from home Fridays

20 WFH days/year

Company events

Health insurance coverage 75%

Dental insurance 50%

Vision insurance low rates

Fully covered by Energy CX

Life & AD&D insurance

Short/Long-term disability

Employer match 20% up to 5%

Job summary

Energy CX is hiring a Supplier Strategist in Chicago to build and scale our supplier relationships from the ground up. You will design workflows, automate data capture, and act as the data-driven partner in supplier negotiations.

In this role you will manage daily supplier communications, reconcile commissions, and drive improvements across supplier programs, with WFH Fridays and a strong emphasis on growth and accountability.

Qualifications

• Experience managing external partner, supplier, or vendor relationships; able to serve as primary contact and build trust.
• 5+ years in the energy industry.
• Strong process and workflow design to automate and scale supplier data.
• Able to own commission reconciliation against contract terms and catch discrepancies.
• Highly organized and proactive in managing supplier programs.
• Strong Excel and data-tracking skills.

Responsibilities

• Own and develop the relationship between Energy CX and supplier partners.
• Design and implement operational workflows with suppliers.
• Support negotiations around commission structures and incentives.
• Monitor opportunities to improve ECX's standing with key suppliers.
• Surface intelligence about supplier learnings and priorities.

Skills

External partner relationships

Energy industry experience

Process and workflow design

Commission reconciliation

Highly organized and proactive

Excel and data-tracking

Job description

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Why Energy CX?

• Recession proof industry
• Uncapped commission with competitive salary
• Entrepreneurial and ambitious culture with a great team oriented environment
• Fastest growing energy broker in the country
• One of the fastest growing companies in Chicago

About this Job

Energy CX is hiring a Supplier Strategist to build its supplier relationship function from the ground up. Today, the company is leaving value on the table with suppliers, data isn't being captured, reconciliation has gaps, and relationships lack the structure needed to strengthen over time.

This person will fix that: building trust and reinforcing strong, ongoing relationships with suppliers while designing the workflows and systems behind them, taking supplier processes from manual and ad hoc to automated and scalable, and representing the company as a credible, data-driven partner in the room.

Objectives of this Role

• Own and develop the relationship between Energy CX's and our supplier partners
• Design and implement how Energy CX operationally works with suppliers
• Support negotiations around commission structures and incentive programs
• Monitor and flag opportunities to improve ECX's standing with key suppliers
• Surface intelligence about what suppliers are learning and prioritizing, and represent Energy CX proactively to suppliers

Daily and Monthly Responsibilities

• Manage daily supplier communications and ensure timely resolution of all inquiries and issues
• Reconcile commission discrepancies against contract terms and maintain accurate tracking
• Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed
• Track supplier rate and term changes, assessing their impact on deals and informing the Account Executive team
• Manage supplier relationship touchpoints, including QBRs, with proactive preparation
• Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes
• Maintain a weekly scorecard tracking key operational metrics across supplier programs
• Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps

Skills & Qualifications

• Required:
  • Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts
  • 5+ years of experience in the energy industry
  • Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable
  • Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound
  • Highly organized and proactive
  • Strong Excel and data-tracking skills
• Preferred:
  • Experience supporting contract negotiations around commission structures or incentive thresholds
  • Background in brokerage or another supplier- or vendor-driven industry
  • Experience building SOPs, reporting cadences, or tracking systems from scratch

PTO

• 15 days
• All major holidays
• Full day off on Thursday and Friday of Thanksgiving
• Half day that Wednesday
• 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off)

Insurance

• Health Insurance We cover 75% of the monthly premium for employee-only plans, and 50% for plans that include dependents (child(ren), spouse, or family).
• Dental Insurance We cover 50% of the employee's monthly premium. Dependent coverage is available at the employee's expense.
• Vision Insurance Available at low monthly rates - starting around $5/month for employee-only coverage up to ~$11/month for family plans.
• Fully Covered by Energy CX (100%)
• Basic Term Life & AD&D Insurance
• Short-Term Disability
• Long-Term Disability
• Employer match 20% of total contribution on up to 5% of salary

Additional

• Work from home on Fridays
• 20 work from home days per year (in addition to WFH Fridays)
• Frequent company events

Energy CX Company Culture

Our culture is not for everyone. It is designed for people who want to grow fast, take ownership and raise the bar every day.

At Energy CX, we don't just work—we challenge each other to solve hard problems, innovate boldly and keep improving. We believe in personal growth, extreme accountability and building a team of exceptional people who push one another to be better.

We live by The Four Forces of Innovation - the levers that power innovation at scale:

Higher Standards - Raise the Bar Excellence isn’t reserved for launches or headlines. It’s how we communicate, plan, and follow through.

We value ownership, prioritization, focus, discipline, effective communication, action, efficiency, resourcefulness and maximizing value.

Innovate It - Think Differently Innovation isn’t about flashy ideas, it’s about taking on new challenges and outgrowing what no longer serves. At Energy CX, we are experimenting constantly and building what the customer actually needs—especially when it breaks what came before.

We value curiosity, experimentation, collaboration, bold thinking, long-term vision, customer centricity and simplicity.

Continuous Growth - Better Every Day

Growth is not perfection – it's our commitment to get better every single day. No matter how successful we become, we stay open, driven and aware that mastery is a process. We improve with feedback and through failures.

We value grit, transparency, resilience, fulfillment, constant learning, and being one team.

Do Good - Leave It Better Doing good is about serving others and creating lasting impact. The good we do doesn't usually return to us directly – and that's the point. We believe that every system we strengthen, every teammate we invest in and every customer we guide creates an impact we may never see. But we do it anyway because our work extends far beyond today.

We value humility, community, kindness and leaving every person and project better than we found them.

The Deal at Energy CX

Our culture rewards personal growth and performance. If you want comfort, predictability or an easy path, this isn’t the place for you. If you want to push boundaries, grow faster than you thought possible and help reinvent how the world buys energy, you’ll thrive here.

We are seeking exceptional individuals to join us.

Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.

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