Strategic Supplier Quality Specialist

ADP, Inc.; Sioux Falls (SD); On-site; USD 70,000 - 100,000; Full time

Job summary

Diamond Mowers in Sioux Falls, SD is seeking a Supplier Quality Specialist to own supplier quality performance and coordinate nonconforming and returned material from identification through corrective action, disposition, and closure.

You will investigate quality issues with suppliers and internal teams, drive corrective actions, maintain NCR/RMA records and CSI inventory, and prevent recurrence of supplier-related defects.

Qualifications

• Three or more years of supplier quality, quality assurance, manufacturing, machining/fabrication, or warranty experience preferred.
• Strong mechanical aptitude to interpret components, drawings, specifications, tolerances, and inspection results.
• Working knowledge of root-cause and corrective-action methods such as 8D, 5-Why, fishbone, containment, and verification.
• Willingness and ability to travel for supplier audits and on-site visits.
• Proficiency with Microsoft 365 (Excel, Word, Outlook, Teams); CSI or ERP/MRP experience preferred.

Responsibilities

• Serve as the primary Quality contact for suppliers on defects, nonconforming material, corrective actions, returns, replacements, credits, and quality improvement.
• Investigate supplier quality issues using drawings, specifications, inspection results, measurements, photographs, production feedback, and returned components.
• Issue and manage Supplier Corrective Action Requests (SCARs); review supplier 8D, 5-Why, fishbone, and other root-cause responses for completeness, timeliness, and effectiveness.
• Partner with Purchasing, Engineering, Operations, and suppliers to contain defects, determine root cause, implement corrective action, and verify recurrence is prevented.
• Monitor supplier performance and recurring defects; elevate significant trends and support supplier reviews, improvement plans, qualification, and first-article inspections.
• Plan and conduct on-site supplier audits and assessments, documenting findings and following up on corrective actions.

Skills

Mechanical aptitude

Problem-solving

Communication

Education

High school diploma or equivalent

Associate or technical degree preferred

Job description

Diamond Mowers in Sioux Falls, SD is seeking a Supplier Quality Specialist to own supplier quality performance and coordinate nonconforming and returned material from identification through corrective action, disposition, and closure.

You will investigate quality issues with suppliers and internal teams, drive corrective actions, maintain NCR/RMA records and CSI inventory, and prevent recurrence of supplier-related defects.