Strategic Supplier Performance & Risk Manager

American Tower; North Carolina; On-site; USD 90,000 - 140,000; Full time

Job summary

American Tower is hiring a Supplier Performance Manager to lead performance, compliance, and risk across its supplier base. You will drive scorecards, reviews, and corrective actions to close gaps while working with Legal, Procurement, and Finance to ensure value and adherence to terms.

You will monitor health and safety, assess financial risk, and advance continuous improvement initiatives to strengthen supply continuity for towers and real estate operations.

Qualifications

• Bachelor's degree in Business, Supply Chain, or related field.
• Minimum of 8 years of supplier management, sourcing, or procurement experience.
• Strong understanding of contracts, compliance, and risk management.
• Supplier scorecard, performance metrics, and corrective action planning experience.
• Familiarity with health and safety standards and financial risk analysis.
• Knowledge of TPRM frameworks and tools.
• Excellent communication, negotiation, and analytical skills.
• Experience with supplier management platforms (e.g., SAP Ariba, Coupa) preferred.
• Certification in Six Sigma, Lean, or similar continuous improvement methodologies preferred.

Responsibilities

• Develop and maintain supplier scorecards and key performance indicators aligned with business objectives.
• Conduct regular performance reviews with strategic suppliers.
• Identify performance gaps and lead corrective action plans.
• Champion continuous improvement initiatives across the supplier base.
• Monitor and communicate supplier adherence to contractual terms and service level agreements.
• Collaborate with Legal and Procurement teams to resolve compliance issues.
• Maintain documentation and audit trails for supplier performance and compliance.
• Participate in supplier contract negotiations to ensure terms have a plan of action for monitoring and enforcing.
• Monitor supplier adherence to health and safety regulations and company standards.
• Partner with Environmental Health and Safety teams to conduct supplier audits and risk assessments.
• Drive remediation plans for non-compliance and safety violations.
• Assess the financial stability and risk exposure of key suppliers.
• Work with Finance and Risk teams to monitor credit ratings, payment terms, and financial health indicators.
• Escalate and mitigate risks that could impact supply continuity or business operations.
• Collaborate with Third-Party Risk Management (TPRM) teams to evaluate and onboard key suppliers in line with risk frameworks to ensure suppliers meet cybersecurity, data privacy, and regulatory requirements.
• Support periodic risk reviews and reporting for critical vendors.
• Provide regular updates to internal stakeholders on suppliers' performances and risk statuses.
• Prepare executive-level reports and dashboards.
• Facilitate cross-functional collaboration to resolve supplier-related issues.
• Other duties as assigned.

Skills

Contract compliance

Risk management

Supplier performance

Analytical skills

Negotiation

Communication

Project management

TPRM familiarity

Education

Bachelor's degree in Business, Supply Chain, or related field

Tools

SAP Ariba

Coupa

Job description

American Tower is hiring a Supplier Performance Manager to lead performance, compliance, and risk across its supplier base. You will drive scorecards, reviews, and corrective actions to close gaps while working with Legal, Procurement, and Finance to ensure value and adherence to terms.

You will monitor health and safety, assess financial risk, and advance continuous improvement initiatives to strengthen supply continuity for towers and real estate operations.