Strategic Supplier Operations Lead

HP; Spring (TX); On-site; USD 131,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term disability insurance

Short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off and parental leave (

11 paid holidays

Flexible paid vacation and sick leave

Job summary

HP is seeking a Supplier Operations Manager to drive labor operations with external suppliers, ensuring staffing, capacity, and delivery align with business needs. You will own operational metrics, lead MORs, and guide improvements across governance processes and supplier performance.

The role emphasizes cross-functional collaboration, data-driven problem solving, and maintaining compliance with contractual obligations and regulatory requirements.

Qualifications

• . Four-year or graduate degree in business administration or related field.
• . Typically 10+ years in service business management, delivery, or planning.

Responsibilities

• Serve as the primary operational interface between the business and external suppliers.
• Drive labor operations by ensuring staffing, capacity planning, and delivery align with requirements.
• Own and monitor key operational metrics and drive corrective actions for service, productivity, quality, and financials.
• Lead Monthly Operational Reviews (MORs) and governance with suppliers to ensure accountability and performance.
• Coordinate cross-functional actions to resolve issues and mitigate risks across supplier operations.

Skills

Supplier relationship management

Supplier performance management

Operational governance

Monthly Operational Reviews

Operational excellence

KPIs

Data analysis

Root cause analysis

Escalation management

Financial acumen

Continuous improvement

Education

Bachelor’s or equivalent (Business Administration)

Job description

HP is seeking a Supplier Operations Manager to drive labor operations with external suppliers, ensuring staffing, capacity, and delivery align with business needs. You will own operational metrics, lead MORs, and guide improvements across governance processes and supplier performance.

The role emphasizes cross-functional collaboration, data-driven problem solving, and maintaining compliance with contractual obligations and regulatory requirements.