Strategic Sourcing Program Manager / Delivery Lead

ExlService Holdings, Inc.; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading company is seeking an experienced Strategic Sourcing Program Manager / Delivery Lead to oversee complex sourcing programs. This role involves managing stakeholder expectations, ensuring process compliance, and delivering measurable value through strategic procurement practices.

Qualifications

• 12+ years' experience in consulting or client-facing environments.
• Experience leading large-scale sourcing or procurement transformation programs.
• Professional certifications like CPSM or PMP are a plus.

Responsibilities

• Lead end-to-end delivery of sourcing initiatives and procurement programs.
• Manage client relationships and ensure high-quality execution.
• Conduct market research and supplier evaluations.

Skills

Strategic sourcing methodologies

Supplier management

Communication skills

Organizational skills

Education

Bachelor’s Degree

Job description

Strategic Sourcing Program Manager / Delivery Lead

Job Title: Strategic Sourcing Program Manager / Delivery Lead

We are seeking an experienced and results-driven Strategic Sourcing Program Manager / Delivery Lead to oversee the successful execution of sourcing programs across multiple categories. This individual will lead the delivery of complex sourcing initiatives, manage stakeholder expectations, ensure process compliance, and drive measurable value through strategic procurement practices

Responsibilities:

• Lead the end-to-end delivery of sourcing initiatives and procurement programs across categories
• Manage client relationships and serve as the key point of contact for sourcing delivery, ensuring high-quality execution and client satisfaction.
• Monitor program performance against KPIs and SLAs, providing regular updates to internal leadership and client stakeholders
• Collaborate with sourcing directors to ensure seamless execution of sourcing projects
• Managed end-to-end sourcing cycle, understand business needs, perform vendor research to identify potential participants to getting the contract signed
• Conduct market research and analysis to identify potential suppliers, evaluate their capabilities, and gather market intelligence to support decision-making
• Lead supplier selection and qualification processes, including issuing RFIs, RFPs, and conducting supplier evaluations and negotiations
• Collaborate with internal stakeholders to understand their requirements and ensure the sourcing strategy meets their needs
• Provide administrative support to sourcing teams by preparing project plans, setting up meetings, documenting business requirements,
• Collaborate with cross-functional teams to manage supplier relationships and address any issues or disputes that may arise
• Liaising with business stakeholders, procurement team and suppliers to ensure timely and successful completions of tasks and activities (related to RFx events, NDA management and contracting)
• Maintaining project plans/ tracker for all requests and sourcing events, including timely reporting to all stakeholders
• Tracking & reporting key operational metrics for in-scope activities
• Lead governance meetings, program reviews, and issue resolution processes.

Qualifications:

• Bachelor’s Degree
• 12+ years’ experience, experienced in working in a consulting or client-facing environment
• Proven experience as a Sourcing Specialist, Procurement Specialist, or similar role
• Strong knowledge of strategic sourcing methodologies, procurement best practices, and supplier management
• Experience in global delivery and managing cross-functional teams
• Must possess excellent verbal and written communication skills
• Proven experience leading large-scale sourcing or procurement transformation programs
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Professional certifications such as Certified Professional in Supply Management (CPSM) or Project Management Professional (PMP) Certification will be a plus