Strategic Solutions Engineer — AI-Driven for Key Accounts

Rokt; New York (NY); On-site; USD 157,000 - 170,000; Full time

Benefits offered by this job

Equity stake

World-class benefits

Health insurance

Gym access

4+ offices worldwide

Job summary

Rokt in New York seeks a Solutions Engineer for Strategic Key Accounts to be the technical voice across top ecommerce clients, from discovery through launch and optimization.

You will work alongside Business Development and Account Management, leading scoping calls, designing integrations across web/mobile SDKs, API and event data flows, and presenting to CTOs and engineering leaders. This role emphasizes AI-driven workflows and high autonomy.

Qualifications

• 3+ years in Solutions Eng, Sales Eng, Solutions Consulting, Technical Account Management, or related client-facing technical role.
• Experience presenting to senior engineering stakeholders.
• Strong knowledge of web/mobile SDKs and REST APIs.
• Ability to translate technical concepts into business terms.
• Comfort working with CTOs and platform leads.
• Willing to work in New York full-time (4 days/week minimum).

Responsibilities

• Act as the primary technical contact for a portfolio of SKA accounts, running discovery, scoping calls, and integration design sessions with client teams.
• Lead technical presentations, demos, and integration walkthroughs for senior client stakeholders including CTOs and VP Eng.
• Design and deliver integration solutions across web/mobile SDKs, server-to-server, API, and tracking/data flows.
• Own the technical components of RFps/RFIs and security questionnaires with Legal, Security, and Product.
• Be the escalation path for technical issues post-launch and drive timely resolutions.
• Rebuild inherited processes with AI at the centre, defining AI-augmented workflows and roadmaps.

Skills

Technical leadership

Client-facing communication

Web & mobile SDKs / APIs

AI workflows

Stakeholder management

Problem solving

Job description

Rokt in New York seeks a Solutions Engineer for Strategic Key Accounts to be the technical voice across top ecommerce clients, from discovery through launch and optimization.

You will work alongside Business Development and Account Management, leading scoping calls, designing integrations across web/mobile SDKs, API and event data flows, and presenting to CTOs and engineering leaders. This role emphasizes AI-driven workflows and high autonomy.