Strategic Software Project Manager, Professional Services (Remote)

Icehouseventures; Austin (TX); Remote; USD 127,000 - 205,000; Full time

Job summary

Procore is seeking a Strategic Project Manager to join its Professional Services team. You will act as the primary delivery lead for our most complex, strategic client engagements, guiding cross-functional teams to deliver on time, within budget, and aligned with client objectives.

You’ll partner with PS Consultants, Technical Delivery, Sales, and Product to shepherd custom Statements of Work, drive platform adoption, and ensure measurable ROI across digital transformations.

Qualifications

• 10+ years of experience leading large-scale billable services deployments.
• Proven track record managing $100k+ budgets in SaaS/consulting.
• Strong skills in Gantt-based scheduling, forecasting, and RAID logging.
• Deep understanding of Organizational Change Management and influencing C-suite stakeholders.
• Willingness to travel 20-30% for client on-sites.

Responsibilities

• Lead full lifecycle for complex PS engagements from kickoff to delivery and transition.
• Facilitate workshops and develop project documentation including schedules and Change Management plans.
• Partner with PS Consultants, Technical Delivery, Sales, and Product to execute SOWs.
• Support pre-sales as delivery expert during scoping and handoff.
• Maintain utilization and manage margins and scope; manage scope creep through change control.
• Provide stakeholders with updates on milestones, budget burn, and RAID logs.

Skills

Project leadership

Stakeholder management

Change management

Communication skills

Travel willingness

Tools

Gantt charts

RAID logs

SOW management

Job description

We’re looking for a Strategic Project Manager to join Procore’s Professional Services team. In this role, you’ll act as the primary delivery lead for our most complex, Strategic client engagements, orchestrating internal and external resources to ensure that professional services are delivered with precision, within budget, on time, and aligned with the client’s strategic business objectives. The primary goal of this role is to bridge the gap between technical implementation and business value by guiding enterprise clients through digital transformation and ensuring measurable ROI.

As a Strategic Project Manager, you’ll partner with PS Consultants, Technical Delivery, Sales, and Product teams to execute against custom Statements of Work and drive platform adoption. Use your strategic governance, consultative communication, and project management skills to lead high-stakes enterprise implementations that deliver long-term impact.

This position reports into the Senior Manager, Project Management, Professional Services and can be based out of our Austin, TX, Carpinteria, CA, Tampa FL, offices or remotely within the US. We’re looking for someone to join us immediately.

What You’ll Do:

• Lead the full project lifecycle for complex professional services engagements, from project kickoff and discovery through to final delivery and transition.
• Facilitate design workshops and develop comprehensive project documentation, including detailed Gantt schedules, resource allocation models, and Change Management strategies.
• Partner with PS Consultants, Technical Delivery, Sales, and Product teams to execute against custom Statements of Work (SOWs).
• Act as the "delivery expert" during the pre-sales phase, assisting Sales and Customer Success in scoping engagements, validating timelines, and ensuring a seamless handoff to delivery.
• Maintain a personal billable utilization rate of 60-70% while rigorously managing project margins and change control processes.
• Rigorously manage project margins, billable utilization, and scope. Proactively identify and manage "scope creep" through formal change control processes.
• Serve as the primary point of escalation and reporting; provide internal and external stakeholders with transparent updates on milestones, budget burn, and RAID (Risks, Assumptions, Issues, Dependencies) logs.

What We’re Looking For:

• 10+ years of experience leading large-scale, billable services delivery within a SaaS or consulting environment
• Proven track record of managing projects with budgets exceeding $100k+, with a focus on high-stakes enterprise implementations.
• Advanced skills in managing Gantt-based schedules, resource forecasting, and RAID log maintenance. Experience with web/mobile documentation management or construction-tech platforms is highly preferred.
• Deep understanding of Organizational Change Management (OCM) and the ability to influence C-suite stakeholders through data-driven insights.
• Experience within the Construction, Engineering, or Financial SaaS industries is a significant plus.
• Exceptional verbal and written communication skills, with the ability to translate technical requirements into business value.
• PMP and/or CAPM certification is strongly preferred.
• Ability to travel up to 20-30% for client on-sites and internal strategy sessions.

Additional Information

Base Pay Range: 126,514.00 - 173,956.80 USD Annual

On Target Earning Range: 148,840.00 - 204,655.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.