Strategic Small Business Relationship Leader

U.S. Bank; Mesa (AZ); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Up to 11 paid holiday opportunities

Parental leave

Life insurance

Job summary

U.S. Bank is seeking a Small Business Relationship Manager NMLS to deliver excellent service and provide comprehensive financial solutions to mid-market small businesses with annual revenues typically between $500K and $2.5M.

The role deepens existing relationships, develops new opportunities, and blends digital tools with strong human connections to grow revenue and support client outcomes. Requires NMLS compliance and strong banking knowledge.

Qualifications

• Bachelor’s degree or equivalent work experience with 3–4 years in relationship banking.

Responsibilities

• Prospect for new small business clients and deepen relationships to drive year-over-year revenue growth.
• Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
• Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
• Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
• Monitor portfolio performance and credit quality by tracking market trends and risk indicators.
• Partner with underwriting, portfolio management, and internal teams to support timely reporting and effective client outcomes.
• Address client concerns and coordinate across business lines with additional specialists as needed.
• Build relationships in the community and identify opportunities to increase visibility and community impact.

Skills

Consultative selling

Financial analysis

Relationship management

Underwriting

Banking operations

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking a Small Business Relationship Manager NMLS to deliver excellent service and provide comprehensive financial solutions to mid-market small businesses with annual revenues typically between $500K and $2.5M.

The role deepens existing relationships, develops new opportunities, and blends digital tools with strong human connections to grow revenue and support client outcomes. Requires NMLS compliance and strong banking knowledge.