Strategic ServiceNow Platform Product Manager

Five Star Bank; Buffalo (NY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Account(s)

Tuition Reimbursement

Employee Referral Program

Flexible Hybrid Work Schedule

Paid Time Off (PTO)

Job summary

Five Star Bank is looking for a Technical Product Manager for the ServiceNow Platform to drive the vision and execution of our enterprise ServiceNow ecosystem. This key leadership position works with senior stakeholders to establish a long-term platform strategy and optimize service delivery.

The ideal candidate should have over 7 years of platform management experience, including 5 years leading initiatives on the ServiceNow platform. The role provides an opportunity to shape the platform's evolution, driving innovation and efficiency within the organization.

Qualifications

• 7+ years of experience in platform management or related roles.
• 5+ years leading ServiceNow platform initiatives.

Responsibilities

• Guide implementation and optimization of IT service processes.
• Define and own the ServiceNow platform strategy.
• Lead end-to-end delivery of ServiceNow initiatives.

Skills

ServiceNow architecture

IT Service Management (ITSM)

Stakeholder management

Cross-functional team leadership

Agile delivery practices

Education

Bachelor's Degree

Tools

ServiceNow

Job description

Five Star Bank is looking for a Technical Product Manager for the ServiceNow Platform to drive the vision and execution of our enterprise ServiceNow ecosystem. This key leadership position works with senior stakeholders to establish a long-term platform strategy and optimize service delivery.

The ideal candidate should have over 7 years of platform management experience, including 5 years leading initiatives on the ServiceNow platform. The role provides an opportunity to shape the platform's evolution, driving innovation and efficiency within the organization.