Strategic Service Management Business Analyst

DPR Construction; Richmond (TX); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

DPR Construction in the United States is seeking a Business Analyst - Service Management to serve as a liaison between business stakeholders and technology teams to translate objectives into system and process solutions.

You will elicit, analyze, validate requirements, develop documentation, and participate in testing, communications, and solution optimization to drive project delivery and operational improvements.

Qualifications

• Bachelor’s degree in information systems, business administration, finance, or a related field is required.
• 2–4 years of experience in business analysis, systems analysis, or process improvement.
• CBAP or similar certification preferred.
• Experience documenting functional requirements and supporting technology implementations.

Responsabilités

• Engages business users across multiple groups to elicit, analyze, synthesize, and validate business requirements.
• Collaborates with project managers and sponsors to define project scope, priorities, success criteria, and metrics.
• Develops scope documents, use cases, business rules documentation, and process and data diagrams.
• Analyzes requirements for completeness, feasibility, consistency, and alignment with technical systems and data structures.
• Translates conceptual requirements into clear functional specifications for development teams.
• Communicates requirement changes, trade-offs, risks, and dependencies to stakeholders.
• Participates in quality assurance activities to verify delivered solutions meet defined requirements.

Connaissances

Requirements gathering

Stakeholder communication

Process improvement

Formation

Bachelor's degree in information systems, business administration, finance, or related field

Description du poste

DPR Construction in the United States is seeking a Business Analyst - Service Management to serve as a liaison between business stakeholders and technology teams to translate objectives into system and process solutions.

You will elicit, analyze, validate requirements, develop documentation, and participate in testing, communications, and solution optimization to drive project delivery and operational improvements.