Strategic Server Capacity & Fulfillment Planner

Teraswitch Inc.; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company profit sharing

PTO and 11 Company Paid Holidays

Job summary

Teraswitch Inc. is seeking a Server Capacity & Fulfillment Planner to own the planning and coordination required to turn customer demand into delivered bare metal infrastructure.

You will match orders to inventory, forecast requirements, and coordinate fulfillment across locations, ensuring timely delivery and clear ownership. This role focuses on creating and tracking work orders, managing dependencies, and maintaining visibility from the initial request through final delivery, while

Qualifications

• Experience in server capacity planning, infrastructure fulfillment, or a similarly coordinated operational role.
• Strong understanding of server hardware and components.
• Ability to translate customer requirements into specific server configurations and fulfillment plans.
• Strong forecasting, prioritization, and analytical skills.
• Demonstrated ability to coordinate multiple orders, projects, locations, and dependencies simultaneously.
• Strong project‑management skills with consistent attention to deadlines, blockers, documentation, and follow‑through.
• Experience working across Operations, Purchasing, Logistics, Sales, and technical teams.
• Ability to distinguish between physically available, technically suitable, reserved, incoming, and deployable inventory.

Responsibilities

• Maintain an accurate view of available, reserved, incoming, transferred, and deployed server capacity across Teraswitch locations.
• Understand customer requirements, priorities, target locations, hardware configurations, and required delivery dates.
• Match customer orders to available servers, components, and capacity.
• Determine whether demand should be fulfilled using existing inventory, server reconfiguration, inter‑site transfers, or new purchasing.
• Forecast server and component demand by configuration, location, and expected delivery period.
• Identify inventory and capacity shortages before they affect customer delivery timelines.
• Develop an end‑to‑end fulfillment plan for each order.
• Coordinate with internal teams to confirm rack space, power, cooling, connectivity, and supporting infrastructure at the destination.
• Create and coordinate the work orders required to pull, audit, configure, pack, ship, receive, install, onboard, test, and deliver equipment.
• Ensure each work order has a clear owner, dependency, priority, and required completion date.
• Coordinate required‑by dates and purchasing needs with Purchasing.
• Coordinate transfers, shipping requirements, and delivery timelines with Logistics.
• Coordinate labor requirements and execution timelines with Operations.
• Track shipment ETAs and ensure receiving, contractor, and Operations schedules are aligned.
• Maintain visibility into the current status, next action, blocker, and responsible party for every active order.
• Escalate risks, shortages, missed dependencies, and delivery concerns early.
• Maintain clear fulfillment and capacity reporting for Operations leadership.
• Develop repeatable processes, workflows, and reporting for capacity planning and server fulfillment.
• Measure fulfillment timelines and identify recurring sources of delay.

Skills

Server capacity planning

Inventory planning

Forecasting

Project management

Cross‑functional coordination

Communication

Analytical skills

Deadlines

Ticketing systems

APIs

Education

Bachelor's degree in a relevant field

Tools

Jira

Inventory systems

ERP systems

APIs

Job description

Teraswitch Inc. is seeking a Server Capacity & Fulfillment Planner to own the planning and coordination required to turn customer demand into delivered bare metal infrastructure.

You will match orders to inventory, forecast requirements, and coordinate fulfillment across locations, ensuring timely delivery and clear ownership. This role focuses on creating and tracking work orders, managing dependencies, and maintaining visibility from the initial request through final delivery, while