Strategic School Partnerships Lead

Marble Health; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Marble is building an operating system for youth mental health by connecting schools, therapists, and health plans. As a Customer Success Lead in New York, you will own a portfolio of school partnerships end-to-end, building trust with counselors and driving growth while collaborating across teams to improve the partner experience.

You will define playbooks, metrics, and dashboards, and leverage AI to automate repetitive workflows so the team spends more time on relationships that move the

Qualifications

• 4-5+ years in a customer-facing role within a fast-paced, complex environment.
• Proven track record in sales, customer success, or business development with growth targets.
• High EQ and ability to build trust with busy partners.
• AI-native approach to automate workflows and surface insights.
• Experience turning early-stage initiatives into scalable processes.

Responsibilities

• Own a portfolio of school and district partnerships end-to-end as primary contact for counselors.
• Build deep relationships with school stakeholders and identify opportunities to support students.

Skills

Customer success

Sales mindset

Relationship building

AI fluency

Data-driven

Job description

Marble is building an operating system for youth mental health by connecting schools, therapists, and health plans. As a Customer Success Lead in New York, you will own a portfolio of school partnerships end-to-end, building trust with counselors and driving growth while collaborating across teams to improve the partner experience.

You will define playbooks, metrics, and dashboards, and leverage AI to automate repetitive workflows so the team spends more time on relationships that move the