Strategic Scheduling & Staffing Manager – Healthcare ROC

Mercy; Lima (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Incentives & 403(b)

Medical/dental/vision coverage

Paid time off

Tuition assistance

Professional development

Job summary

Mercy Health in the Mercy Health ROC at St. Rita's is seeking a Manager of Centralized Staffing & Scheduling to oversee daily operations and optimize surgical schedules in a busy market.

You will coordinate staff, physician availability, and OR capacity while addressing scheduling conflicts. The role requires 3+ years in staffing/scheduling within healthcare, familiarity with EPIC EHR (preferred), and an associate degree in a related field.

Qualifications

• 3 years of experience with staffing/scheduling software in a 24/7 healthcare setting.
• EPIC Electronic Health Record (preferred)
• Associate’s degree in Business, Data Management, or Related Field (preferred)

Responsibilities

• Manage the daily operations of the scheduling and staffing department. Select, hire, train, and coordinate staff, review employee performance, and apply organizational work standards to daily operations.
• Coordinate the daily activities of the team to ensure required work is appropriately prioritized and resourced.
• Serve as an escalation point for exceptions and issues; coordinate with scheduling operations and leadership on scheduling issues and workflow changes.
• Recommend, develop, and implement workflow and process changes, focusing on continuous process improvement and waste elimination.
• Communicates with physicians, nurses, administrators, and other departments to coordinate needs of the scheduling department and address potential conflicts.
• Track key metrics such as surgical case volume, cancellation rates, and staff utilization to identify areas of improvement.
• Provides reports as needed to the office manager. Follows the scheduling policy and utilizes troubleshooting skills to resolve patient scheduling issues/ conflicts.

Education

Associate’s degree in Business, Data Management, or Related Field (preferred)

Tools

EPIC Electronic Health Record

Job description

Mercy Health in the Mercy Health ROC at St. Rita's is seeking a Manager of Centralized Staffing & Scheduling to oversee daily operations and optimize surgical schedules in a busy market.

You will coordinate staff, physician availability, and OR capacity while addressing scheduling conflicts. The role requires 3+ years in staffing/scheduling within healthcare, familiarity with EPIC EHR (preferred), and an associate degree in a related field.