Strategic SC Ops Planning & S&OE Lead

Nordstrom, Inc.; Seattle (WA); On-site; USD 111,000 - 183,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an Execution Planning Manager for SC Ops Strategy, Planning & Insights. This role will own the weekly S&OE forum, the executive recap, and the calendar of high‑volume events like Anniversary Sale and Holiday.

You will partner with SC Operations, Transportation, Volume Planning, Store Ops, Finance and HR to align cross‑functional efforts. The ideal candidate brings systems thinking, comfort with structured frameworks such as RACI, and a track record of maturing evolving

Qualifications

• 7+ years of supply chain planning, operations, or program management experience, including leading through ambiguity in a new or evolving process.
• Demonstrated executive-level communication skills with ability to distill complex, cross-functional risk into a clear recommendation for senior leaders.
• Proven ability to drive decisions and alignment across functions that don't report to you.
• Systems thinking and comfort mapping how a risk in one part of the network created impact elsewhere, and prioritizing accordingly.
• Experience applying structured frameworks to solve ambiguous problems.

Responsibilities

• Own the weekly S&OE forum including agenda, owner assignments, and executive-level summary of key topics and decisions.
• Maintain the annual events calendar as a standing input to the monthly and weekly risk cadence, flagging when an upcoming date warrants elevated scrutiny.
• Triage fly-in issues (unplanned, urgent disruptions outside the normal cadence) and quickly mobilize the right stakeholders to respond.
• Sense potential risks to network execution over the next 4–12 weeks, including downstream cross-functional impacts.
• Drive creation of mitigation workstreams, both upstream and downstream, and hold named owners accountable for action.
• Apply structured frameworks (RACI, decision rights, escalation criteria) to bring discipline and repeatability to a new process.
• Escalate stalled mitigation actions and resolve cross-functional trade-offs at the senior director level.
• Continuously evolve the forum's scope, rhythms, and governance as the process matures.

Skills

Supply chain planning

Program management

Executive communication

Cross-functional collaboration

Systems thinking

Job description

Nordstrom, Inc. is seeking an Execution Planning Manager for SC Ops Strategy, Planning & Insights. This role will own the weekly S&OE forum, the executive recap, and the calendar of high‑volume events like Anniversary Sale and Holiday.

You will partner with SC Operations, Transportation, Volume Planning, Store Ops, Finance and HR to align cross‑functional efforts. The ideal candidate brings systems thinking, comfort with structured frameworks such as RACI, and a track record of maturing evolving