Strategic Salesforce Technical Architect – Public Sector

salesforce.com, inc.

Baltimore (MD)

On-site

USD 148,500 - 313,700

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Mental health support

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking a Technical Architect to act as a strategic advisor and Salesforce platform expert for the company's largest, most complex public sector customers. You will shape engagements from presales to implementation and lead technical teams to success across large-scale projects.

This role demands enterprise architecture excellence, data integration, security design, and strong stakeholder communications.

Qualifications

8+ years enterprise architecture or consulting experience on the Salesforce Platform (Core Sales/Services) within Public Sector.
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to connect with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems

Responsibilities

Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform