Strategic Salesforce Architect & Integrations Lead

Robotic Technologies Automation; Jersey City (NJ); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Robotic Technologies Automation is seeking a System Integration Engineer for the Salesforce platform to translate agency needs into scalable Salesforce solutions across multiple domains.

You will define end-to-end architecture, guardrails, and data models, and lead solution teams delivering case management, citizen engagement, and AI analytics capabilities.

The role emphasizes multi-cloud design, security, reusable patterns, and cross-agency analytics to align with public sector requirements.

Qualifications

• 7+ years of experience on complex projects as System Integration Engineer
• 7+ years of Salesforce architecture and solution design
• 3+ years’ experience in using Salesforce Service Cloud and CRM

Responsabilités

• Defines full architecture blueprint including business processes, integration, data, security, and components.
• Design multi-cloud Salesforce solutions that align with business strategies and agency’s needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, Omni Studio, Data Cloud, MuleSoft, Agent force, Tableau).
• Define system boundaries, guardrails, data models, integration and environment strategy.
• Extend Public Sector Salesforce solution and data models for specific needs of agencies.
• Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels).
• Ensure Agency use cases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos.
• Architect data flows and cross agency analytics.

Connaissances

Leadership

Salesforce design

Data modeling

Security design

Outils

Salesforce Service Cloud

Salesforce CRM

MuleSoft

REST APIs

SOAP APIs

Salesforce Shield

Marketing Cloud

Description du poste

Robotic Technologies Automation is seeking a System Integration Engineer for the Salesforce platform to translate agency needs into scalable Salesforce solutions across multiple domains.

You will define end-to-end architecture, guardrails, and data models, and lead solution teams delivering case management, citizen engagement, and AI analytics capabilities.

The role emphasizes multi-cloud design, security, reusable patterns, and cross-agency analytics to align with public sector requirements.