Strategic Sales Support Specialist

Dollamur Sport Surfaces; Fort Worth (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Full benefits package

Associate engagement events

Job summary

Dollamur Sport Surfaces in Fort Worth, TX is seeking a Sales Support Specialist to empower our sales teams and our customers with accurate product information and timely order processing. You’ll coordinate with internal groups to ensure customized mats meet production timelines and delivery expectations.

The role requires strong communication, superb organization, and a service-oriented mindset to resolve issues, track orders, and manage complex product requirements in a fast-paced environment.

Qualifications

• 3+ years of experience in a customer-oriented or sales support role.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management skills.

Responsibilities

• Delivering outstanding customer service to external clients and internal teams; respond quickly, resolve issues, and build strong relationships.
• Managing inquiries regarding order status, warranties, costs, shipping, and product details with accuracy.
• Assisting Sales Segment Managers with order entry, freight quoting, logistics tracking, and customer communications.
• Processing and reviewing orders for customized products and ensuring smooth transition into production.

Skills

Customer service

Communication skills

Time management

Cross-functional collaboration

Job description

Dollamur Sport Surfaces in Fort Worth, TX is seeking a Sales Support Specialist to empower our sales teams and our customers with accurate product information and timely order processing. You’ll coordinate with internal groups to ensure customized mats meet production timelines and delivery expectations.

The role requires strong communication, superb organization, and a service-oriented mindset to resolve issues, track orders, and manage complex product requirements in a fast-paced environment.