Strategic Sales & Conference Services Manager

HRI Hospitality

Dana Point, Northern (CA, KY)

Hybrid

USD 75,000 - 100,000

Full time

14 days+

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Job summary

HRI Hospitality in Dana Point seeks a Sales & Conference Services Manager to drive group room and banquet revenue. You will manage assigned accounts from booking to event completion, coordinating with Sales, Operations, F&B, Front Office, and other departments to maximize revenue and client satisfaction.

The role emphasizes relationship development, proactive selling, and precise event detailing, including room layouts, AV, and group resumes.

Qualifications

Minimum 2–3 years of hotel sales experience with a proven track record.
Strong negotiation, prospecting, and client relationship skills.
Experience coordinating conferences, events, and group room blocks.

Responsibilities

Develop and maintain relationships with corporate, SMERF, local business travel, and group accounts.
Solicit new business and exceed revenue goals through proactive sales efforts.
Conduct weekly sales calls and prospecting activities.
Travel locally for outside sales calls, meetings, and site tours.
Prepare and present group resumes, rooming lists, and BEOs to clients.
Coordinate events from booking through execution with internal teams.
Upsell banquet services, F&B, and meeting enhancements to increase revenue.
Ensure accurate billing, deposits, and client communications.