Strategic Sales Account Manager

Dairy Farmers of America; Billings (MT); On-site; USD 85,000 - 90,000; Full time

Job summary

Dairy Farmers of America seeks a sales/account manager to support assigned accounts in Billings, MT. You will build relationships, respond to inquiries, and drive revenue by meeting sales targets and pursuing cross-sell opportunities.

Responsibilities include maintaining records, collaborating with operations and marketing, presenting products, and preparing proposals while staying informed about market trends.

Qualifications

• Undergraduate degree in business, sales, marketing, or related curriculum (or equivalent combination of experience and education)
• 2+ years of experience dealing directly with customers and working in a sales support role within the food and beverage industry; or demonstrated aptitude for a sales account management role
• Certification and/or License - may be required during course of employment

Responsibilities

• Act as a primary point of contact for customers and address their inquiries and concerns promptly.
• Collaborate with colleagues and internal groups (operations, logistics, product development, marketing) as needed to solve customer issues and ensure customer satisfaction
• Maintain accurate records of customer interactions, sales activities, and sales pipelines
• Utilize the various systems and processes such as the order process, Salesforce/Power BI, inventory management, logistics systems, supply/demand planning, etc.
• Analyze customer accounts to identify growth opportunities and areas for improvement
• Present and promote products or services to existing customers effectively
• Assist in preparing and delivering sales presentations, product demonstrations, and proposals on existing and new products and/or services. Educate clients on the benefits and features of the products and/or services
• Initiate and close sales calls with customers under sales management or senior team member guidance
• Generate regular reports on sales performance and account status. Interpret sales reports to leverage DFA’s position (e.g., ranking, ACV, market share, sales movement)
• Participate in meetings with the sales team, marketing, and product/service development teams to align strategies and offerings
• Stay informed about market trends, industry developments, and customer needs
• May be accountable for the delivery of assigned volume, profit, and administrative targets for the assigned region or accounts
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Skills

Sales techniques

Microsoft Office

Customer service

Written and spoken English

Education

Undergraduate degree in business or related field

Tools

Salesforce

Power BI

Inventory management systems

Logistics systems

Job description

Dairy Farmers of America seeks a sales/account manager to support assigned accounts in Billings, MT. You will build relationships, respond to inquiries, and drive revenue by meeting sales targets and pursuing cross-sell opportunities.

Responsibilities include maintaining records, collaborating with operations and marketing, presenting products, and preparing proposals while staying informed about market trends.