Strategic Route Planner for Customer Experience

Terminix; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Terminix is seeking a dispatcher-level professional to optimize daily and weekly route plans using work order data and route analysis software. You will maintain geographic codes and customer information, report metrics daily to the Service Planning Supervisor, and support branch personnel with scheduling decisions.

The role requires strong communication, data analysis, and MS Office skills, with a focus on accuracy and efficiency in a fast-paced environment.

Qualifications

• Experience with routing and scheduling software systems.
• Strong verbal and written communication skills with ability to present data clearly.
• Ability to analyze territory plans, resource availability and schedules.

Responsibilities

• Create route plans using work order data and routing software.
• Communicate routes within territory to service personnel.
• Summarize and review plans daily with the Service Planning Supervisor.

Skills

Verbal communication

Written communication

Analytical thinking

MS Office proficiency

Public speaking

Education

High school diploma or GED

Tools

Routing/Scheduling software

Job description

Terminix is seeking a dispatcher-level professional to optimize daily and weekly route plans using work order data and route analysis software. You will maintain geographic codes and customer information, report metrics daily to the Service Planning Supervisor, and support branch personnel with scheduling decisions.

The role requires strong communication, data analysis, and MS Office skills, with a focus on accuracy and efficiency in a fast-paced environment.