Strategic Revenue Ops Director, Digital Commerce

Acosta; Seattle (WA); On-site; USD 170,000 - 260,000; Full time

Job summary

Acosta is seeking a Senior Director, Revenue Operations to align go-to-market strategies with execution that drives revenue growth. This leader designs, implements, and optimizes processes, tools, analytics, and enablement across sales and customer teams.

The role oversees forecasting, data-driven insights, and cross-functional collaboration with marketing, finance, and IT to scale operations and improve profitability in a fast-paced Connected Commerce environment.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field; MBA preferred.
• 8+ years of progressive experience in Sales Operations, Revenue Operations, Sales Strategy, or related work.
• 5+ years of supervisory or management experience, including managing and developing teams.
• 3+ years leading and managing cross-functional teams, with a demonstrated ability to inspire teams and drive performance.
• Strong business acumen with knowledge of B2B sales cycles, forecasting methodologies, and KPI development.

Responsibilities

• Define sales strategies, go-to-market plans, and revenue goals and translate priorities into operational execution.
• Lead annual sales planning, ICP analysis, territory design, quota allocation, and compensation plan strategy.
• Lead qualification validation, forecasting, and enablement reviews to improve revenue predictability.
• Advise business development leaders using actionable insights to identify market opportunities and accelerate pipeline velocity.
• Own end-to-end sales process; identify bottlenecks and implement scalable solutions.
• Establish SOPs and best practices, manage sales tech stack (Salesforce, Gong, BI tools); drive adoption and ROI.
• Create and maintain centralized sales operations playbooks, workflows, and critical paths.

Skills

First-Principles Thinking

Technical Mastery

Analytical Mindset

Problem Solving

Business Acumen

Communication & Influence

Leadership & Organization

Education

Bachelor’s degree

MBA preferred

Tools

Salesforce

Gong

Tableau

Power BI

Job description

Acosta is seeking a Senior Director, Revenue Operations to align go-to-market strategies with execution that drives revenue growth. This leader designs, implements, and optimizes processes, tools, analytics, and enablement across sales and customer teams.

The role oversees forecasting, data-driven insights, and cross-functional collaboration with marketing, finance, and IT to scale operations and improve profitability in a fast-paced Connected Commerce environment.