Senior Revenue Operations Leader, Digital Commerce

Acosta; Jacksonville (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Acosta is seeking a Senior Director, Revenue Operations to serve as the strategic and operational backbone of the Connected Commerce commercial organization. This leader translates go-to-market strategies into execution that drives revenue growth and designs processes, tools, analytics, and enablement for sales and customer teams.

The role leads strategic planning, sales process optimization, data reporting, and cross-functional launches, partnering with IT, Finance, marketing, and operations to

Qualifications

• 8+ years of experience in Sales Operations, Revenue Operations or related.
• 5+ years of supervisory/management experience.
• 3+ years leading cross-functional teams with demonstrated impact.
• Strong business acumen and forecasting methodologies.

Responsibilities

• Define sales strategies and revenue goals, translating priorities into operational execution.
• Lead annual sales planning, ICP analysis, territory design, quota allocation, and compensation strategy.
• Own end-to-end sales process; identify bottlenecks and implement scalable solutions.
• Oversee sales forecasting, pipeline management, and KPI reporting with executive-level insights.
• Develop dashboards and KPIs tracking sales performance and costs.
• Lead and develop a high-performing sales operations team.

Skills

First-Principles Thinking

Salesforce proficiency

Data visualization

Analytical mindset

Education

Bachelor’s degree in Business/Finance/Economics

MBA preferred

Tools

Salesforce

Gong

Tableau

Power BI

Job description

Acosta is seeking a Senior Director, Revenue Operations to serve as the strategic and operational backbone of the Connected Commerce commercial organization. This leader translates go-to-market strategies into execution that drives revenue growth and designs processes, tools, analytics, and enablement for sales and customer teams.

The role leads strategic planning, sales process optimization, data reporting, and cross-functional launches, partnering with IT, Finance, marketing, and operations to