Strategic Revenue Cycle Leader (Physician Groups)

Physicians Revenue Group Inc; Downers Grove (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Physicians Revenue Group, Downers Grove, IL, is seeking a Revenue Cycle Manager to oversee end-to-end RCM for physician groups. You will optimize financial performance, reduce denials, and ensure payer and regulatory compliance, serving as the primary client liaison across internal teams.

You will lead initiatives to improve collections, monitor KPIs such as days in A/R and net collection rate, and participate in client meetings and quarterly business reviews to align scope with contractual

Qualifications

• Minimum 10+ years of experience in Revenue Cycle Management (RCM).
• Minimum 6+ years in client-facing roles such as account management, client services, consulting, or healthcare operations.
• Strong experience in physician group billing or healthcare revenue cycle environments.
• Experience with RCM platforms such as Athena, eClinicalWorks, Epic, or similar systems.

Responsibilities

• Serve as the primary point of contact for assigned physician group clients regarding revenue cycle management services.
• Manage day-to-day client communications, issue resolution, and escalation of revenue cycle concerns.
• Analyze client revenue cycle performance and provide actionable insights and recommendations for improvement.
• Identify trends in denials, underpayments, claim rejections, and billing inefficiencies and coordinate corrective actions with internal teams.
• Develop, monitor, and report on KPIs aligned with client contractual goals and financial targets.
• Oversee and support revenue cycle workflows including eligibility, charge capture, coding, billing, payment posting, and collections.
• Ensure RCM processes are executed within SLA timelines and meet client expectations and compliance standards.
• Lead and facilitate regular client meetings, including Monthly and Quarterly Business Reviews (QBRs).
• Present performance dashboards, operational insights, and strategic recommendations to clients and internal stakeholders.
• Collaborate with clients to understand evolving business needs and translate them into actionable revenue cycle strategies.
• Participate in contract discussions, renewals, and scope alignment conversations with clients.
• Partner with internal departments to resolve issues and improve performance.
• Act as a client advocate internally to ensure alignment between client expectations and operational execution.
• Collaborate with Sales and Client Success teams to identify expansion opportunities and service enhancements.
• Maintain accurate and timely documentation of client interactions, issues, and commitments within CRM systems.
• Prepare and deliver recurring and ad hoc reports for clients and internal leadership.
• Support billing and invoicing processes, including review and validation of service-related invoices.

Skills

Revenue cycle management

Client relationship management

Financial analysis

Cross-functional collaboration

Education

Bachelor’s degree

MBA/MHA (preferred)

Tools

Athena

eClinicalWorks

Epic

Job description

Physicians Revenue Group, Downers Grove, IL, is seeking a Revenue Cycle Manager to oversee end-to-end RCM for physician groups. You will optimize financial performance, reduce denials, and ensure payer and regulatory compliance, serving as the primary client liaison across internal teams.

You will lead initiatives to improve collections, monitor KPIs such as days in A/R and net collection rate, and participate in client meetings and quarterly business reviews to align scope with contractual