Strategic Restaurant General Manager

Huddle House; Dillsboro (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Huddle House is seeking a General Manager to oversee the restaurant unit, drive sales, ensure safety and quality, and lead the team to meet objectives. The role emphasizes strategic direction, staff development, and customer service excellence in a fast-paced environment.

The General Manager will recruit, schedule, and mentor staff, maintain HACCP compliance, and collaborate with district leadership to achieve business goals while delivering top-notch service.

Qualifications

• General Manager responsibilities include overseeing unit operations and achieving sales goals.
• Must oversee strategy, staff development, and customer service standards.
• Position requires physical mobility and adherence to safety protocols.

Responsibilities

• Develop overall unit strategy to meet sales goals across channels.
• Maintain highest customer service standards in the unit.
• Communicate objectives to staff and ensure completion.
• Drive sales opportunities through calls, in-person interactions, and events.
• Maintain HACCP and health protocol compliance in daily duties.
• Recruit and develop management to run sales, costs, quality and people basics.
• Schedule staff to forecasted sales and audit internal processes.
• Manage employee relations and support district management.
• Cover roles as needed to keep operations moving and deposit funds.

Skills

Leadership

People management

Sales focus

Customer service

HAACP compliance

Job description

Huddle House is seeking a General Manager to oversee the restaurant unit, drive sales, ensure safety and quality, and lead the team to meet objectives. The role emphasizes strategic direction, staff development, and customer service excellence in a fast-paced environment.

The General Manager will recruit, schedule, and mentor staff, maintain HACCP compliance, and collaborate with district leadership to achieve business goals while delivering top-notch service.