Restaurant General Manager

Huddle House; Pelham (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

Huddle House, a unique community restaurant, seeks a General Manager to run a profitable unit, ensure service quality and guest satisfaction, and foster a positive work environment where the team feels supported.

You will coach and mentor staff, manage daily operations, and uphold brand standards while engaging with local businesses to strengthen community presence and drive sales.

Qualifications

• High School Diploma or GED required.
• Ability to communicate effectively with hourly associates.
• Ability to cover all shifts during unit operation.
• Previous restaurant experience required.
• Current ServSafe Certification.

Responsibilities

• Meet or exceed budgets focusing on cost of goods sold and EBITDA.
• Manage daily paperwork at unit level, including sales reports, red book information, shift inventories, and all other necessary paperwork to insure profitability of the unit.
• Maintain the highest standards of cleanliness and sanitation at all times.
• Complete monthly inspection of the unit using the Unit Inspection form in the red book.
• Order all food and supplies needed to operate the unit on a daily basis.
• Hire and discipline staff members.
• Select and develop a staff member to assume all duties when you are out of the unit.
• Hold monthly meetings with all employees to discuss relevant information needed to assist in the running of the unit.
• Establish a visible presence in the community by visiting businesses, churches, civic organizations, etc. to drive business and increase sales.
• Enforce all brand standards, company policies and procedures.
• Ensure that all new‑hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
• Notify the District Manager or Vice President of Operations of any hurdles to your success

Skills

Communication

Shift coverage

Staff coaching

Leadership

Education

High School Diploma or GED

Tools

ServSafe Certification

Job description

Huddle House is a unique member of the communities we serve. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our company purpose is: Bringing friends and families together over delicious food served from the heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss. We give families across America a place that offers freshly prepared food, any way they like it – whether it’s a quick bite before work or a place to sit, chat and laugh with family and friends. Get comfortable… this is your house and your kitchen.

Job Summary

The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets quality of service and customer satisfaction. The incumbent creates a positive work environment and dining experience for our guests and is expected to coach, mentor, and care for the team.

Responsibilities

• Meet or exceed budgets while focusing on cost of goods sold and EBITDA
• Manage all daily paperwork at the unit level, including sales reports, red book information, shift inventories, and all other necessary paperwork to insure profitability of the unit
• Maintain the highest standards of cleanliness and sanitation at all times
• Complete monthly inspection of the unit using the Unit Inspection form in the red book
• Order all food and supplies needed to operate the unit on a daily basis
• Hire and discipline staff members
• Select and develop a staff member to assume all duties when you are out of the unit
• Hold monthly meetings with all employees to discuss relevant information needed to assist in the running of the unit
• Establish a visible presence in the community by visiting businesses, churches, civic organizations, etc. to drive business and increase sales
• Enforce all brand standards, company policies and procedures
• Ensure that all new‑hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
• Notify the District Manager or Vice President of Operations of any hurdles to your success

Qualifications

• High School Diploma or completion of a GED
• Ability to communicate effectively with all hourly associates
• Ability to cover all shifts during normal operation of the unit
• Previous restaurant experience required
• Current ServSafe Certification

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun