Strategic Resort GM: Guest Experience & Profit

Hyatt Vacation Ownership; Rancho Mirage (CA); On-site; USD 140,000 - 230,000; Full time

Job summary

Hyatt Vacation Ownership in Rancho Mirage, CA seeks a seasoned executive to serve as the primary strategic business leader for the property, driving guest and associate satisfaction, human resources, and financial performance. The role implements brand service strategies and partners with boards to achieve objectives, while focusing on profitability and owner loyalty.

The position requires strong leadership, accountability, and collaboration with brand and site teams to optimize operations,

Responsibilities

• Lead property strategy and coordinate with leadership to align with brand objectives.
• Oversee guest and associate satisfaction, HR, and financial performance to meet goals.
• Manage budgets, capital expenditures, and revenue strategies to maximize profitability.
• Guide leadership team development, performance reviews, and staffing plans.
• Review market conditions and drive initiatives to improve owner and guest experience.

Education

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Job description

Hyatt Vacation Ownership in Rancho Mirage, CA seeks a seasoned executive to serve as the primary strategic business leader for the property, driving guest and associate satisfaction, human resources, and financial performance. The role implements brand service strategies and partners with boards to achieve objectives, while focusing on profitability and owner loyalty.

The position requires strong leadership, accountability, and collaboration with brand and site teams to optimize operations,