Strategic Reservation & Equipment Planner

U-Haul International, Inc.; Butte, Northern (MT, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on tech products

Job summary

U-Haul is seeking a Reservation Manager Agent who enjoys teamwork and outstanding customer service in a fast-paced, dynamic environment. The role focuses on reservation placement, equipment distribution, and supporting customers and dealerships under the Traffic Control Manager.

Excellent communication and multitasking are key as you help balance regional inventory and utilization. The position offers growth opportunities, with benefits including health and life insurance, retirement plans, and

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory.
• Review reports to aid in equipment placement, reservations and contracts for availability and accuracy.
• Assist with the U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma

Tools

MS Word

Email

Phone systems

Job description

U-Haul is seeking a Reservation Manager Agent who enjoys teamwork and outstanding customer service in a fast-paced, dynamic environment. The role focuses on reservation placement, equipment distribution, and supporting customers and dealerships under the Traffic Control Manager.

Excellent communication and multitasking are key as you help balance regional inventory and utilization. The position offers growth opportunities, with benefits including health and life insurance, retirement plans, and