Strategic Research Lead & Client Partner

Reach3 Insights; Los Angeles (CA); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Home office stipend

Retirement matching

Parental leave top-up

Job summary

Reach3 Insights is seeking an Associate Research Director in Los Angeles with a remote-in-US setup. You will lead end-to-end research programs, guide junior researchers, and shape innovative solutions for major clients, collaborating with a skilled team in a fast-paced, human-centered environment.

You will manage senior client relationships, oversee design and execution of quantitative and qualitative studies, and mentor a growing team while aligning with business goals and client needs.

Qualifications

• 6-8 years of relevant market research experience, preferably within a supplier-side organization, supported by a university or college degree.
• Hands-on experience across quantitative and qualitative research methods, including questionnaire and discussion guide design, project management, data analysis and visualization, report writing, market research software, Excel, and PowerPoint.
• Strong written and verbal communication skills, with a client-service orientation and the ability to build trusted relationships with clients and colleagues.
• An analytical, entrepreneurial mindset with strong logic, reasoning, numeric, and problem-solving skills, plus curiosity about new technologies and research approaches.
• Excellent organization and attention to detail, with the ability to manage multiple projects, shifting priorities, and timelines while maintaining high-quality work.
• A positive and collaborative leadership approach, with a genuine passion for coaching and mentoring junior colleagues and contributing to the broader business.

Responsibilities

• Own and develop large strategic client relationships while staying deeply engaged in client relationship management, commitment fulfillment, and day-to-day business operations.
• Lead and develop a diverse team of market researchers, coaching and mentoring junior colleagues while managing end-to-end quantitative and qualitative research engagements.
• Partner with senior leaders to strengthen research design and fulfillment, including solution architecture, proposal and methodological design, analysis, reporting, deliverables, and operational processes.

Skills

Strategic relationships

Team leadership

Mentoring junior staff

Quantitative methods

Qualitative methods

Proposal design

Education

University degree

Tools

Excel

PowerPoint

Market research software

Job description

Reach3 Insights is seeking an Associate Research Director in Los Angeles with a remote-in-US setup. You will lead end-to-end research programs, guide junior researchers, and shape innovative solutions for major clients, collaborating with a skilled team in a fast-paced, human-centered environment.

You will manage senior client relationships, oversee design and execution of quantitative and qualitative studies, and mentor a growing team while aligning with business goals and client needs.