Associate Research Director

Reach3Insights; United States; Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Home office stipend

Internet stipend

Cellphone stipend

Employer matching retirement plan

Parental leave top-up

Hybrid or remote working

Comprehensive paid time off

Volunteer days

Professional development days

Health benefits

Job summary

Reach3 Insights in LA, with a remote-in-US model, seeks an Associate Research Director to lead strategic client relationships and guide end-to-end research programs. You’ll mentor junior researchers, shape innovative methods, and partner with senior leaders on study design, proposals, and analytics.

You’ll bring 6–8 years in market research, strong quantitative and qualitative skills, and a client-centric mindset to deliver insights that improve customer experiences.

Qualifications

• 6-8 years of market research experience, preferably supplier-side.
• Hands-on experience across quantitative and qualitative research methods.
• Strong written and verbal communication with client-service orientation.

Responsibilities

• Own and develop large strategic client relationships and manage day-to-day operations.
• Lead and develop a diverse team of market researchers and guide end-to-end projects.
• Partner with senior leaders on research design, proposals, and analysis.

Skills

Client relationships

Quantitative methods

Qualitative methods

Questionnaire design

Data analysis

Data visualization

Excel

PowerPoint

Communication skills

Leadership coaching

Project management

Education

University degree

Tools

Excel

PowerPoint

Market research software

Job description

Location: LA (remote in US) | Employment Type: Full-Time | Reports to: SVP

Reporting to SVP, we’re looking for a collaborative Associate Research Director to join Reach3 Insights. In this role, you’ll help lead strategic client relationships, guide end-to-end research programs, develop junior researchers, and help shape innovative research solutions, working with smart, kind people who love turning human insights into clear stories, stronger decisions, and better customer experiences.

This role is open to candidates based in LA, with a remote working model designed to support connection, focused work, and real life outside of work.

About Reach3 Insights

Reach3 Insights is a full-service research consultancy that helps modern brands move faster and get closer to their customers through mobile-first, conversational research. We design immersive, in-the-moment research programs, pair them with smart data science and dynamic storytelling, and turn insight into action.

As part of Rival Group — alongside Rival Technologies and Angus Reid — we’re helping transform the insights industry through AI-accelerated, messaging-based conversational insights. Our work reaches consumers and business audiences in ways that feel fresh, human, and genuinely useful.

We work with ambitious teams and global brands, and we take the work seriously without taking ourselves too seriously. You'll find a team that values trust, curiosity, ownership, creativity, and having a good time while doing meaningful work.

What you’ll own

• Own and develop large strategic client relationships while staying deeply engaged in client relationship management, commitment fulfillment, and day-to-day business operations.
• Lead and develop a diverse team of market researchers, coaching and mentoring junior colleagues while managing end-to-end quantitative and qualitative research engagements.
• Partner with senior leaders to strengthen research design and fulfillment, including solution architecture, proposal and methodological design, analysis, reporting, deliverables, and operational processes.

What you bring

• 6-8 years of relevant market research experience, preferably within a supplier-side organization, supported by a university or college degree.
• Hands-on experience across quantitative and qualitative research methods, including questionnaire and discussion guide design, project management, data analysis and visualization, report writing, market research software, Excel, and PowerPoint.
• Strong written and verbal communication skills, with a client-service orientation and the ability to build trusted relationships with clients and colleagues.
• An analytical, entrepreneurial mindset with strong logic, reasoning, numeric, and problem-solving skills, plus curiosity about new technologies and research approaches.
• Excellent organization and attention to detail, with the ability to manage multiple projects, shifting priorities, and timelines while maintaining high-quality work.
• A positive and collaborative leadership approach, with a genuine passion for coaching and mentoring junior colleagues and contributing to the broader business.

Nice to have

• Supplier-side market research experience and exposure to sophisticated quantitative and qualitative methodologies, online research platforms, and technology-enabled research approaches.
• Experience working in market research, insights, or research consulting environments, including managing strategic client relationships and end-to-end research projects.

Why Reach3 for your next career adventure?

At Reach3, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, partner with great clients, and enjoy the humans they work with along the way.

Fair compensation

We’re committed to pay equity and fair pay practices. The salary range for this role is $110,000 to $130,000, with final compensation based on skills, experience, and internal equity.

• Home office, internet, and cellphone stipends
• Retirement savings with employer matching
• Parental leave top-up

Flexibility and time off

Flexible ways of working, home office support, and comprehensive paid time off so you can recharge and do your best work.

• Hybrid or remote working model, depending on role and location
• Comprehensive paid time off
• Volunteer and professional development days

Health and wellness

Benefits that support the whole human, not just the employee.

• Competitive health, vision, and dental benefits
• Health spending account
• Generous sick, personal, and mental health days
• Additional health benefits with Canada Life

Our values

• Courage
• Results
• Energy
• Kinship

The not-so-fine print

You must be eligible to work in the United States to be considered for this role. At Reach3, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.

If you don’t see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We’re proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.

Reach3 provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

We’re also committed to an accessible work environment and inclusive employment practices. Please contact our People & Culture team if you require accommodation at any point in the selection process.

Please note that, given our security and compliance certifications, final applicants may be required to undergo a background check.