Strategic Reinsurance & Dealer Programs Leader

Pivotal Solutions; Scottsdale (AZ); On-site; USD 120,000 - 190,000; Full time

Job summary

Pivotal Solutions is seeking an Accounting Reinsurance Manager to lead end-to-end dealer program operations and drive governance, accuracy, and efficiency in profit-sharing and reinsurance activities. This role requires coordinating across program administration, field support, analytics, and external partners.

You will oversee onboarding, legal setup, cash flow processing, and various structural changes while maintaining SOPs, SLAs, and quality standards.

Qualifications

• Minimum of 8 years of relevant experience, including 3 years of management
• Experience leading cross-functional teams across operations, analytics, and client services
• Experience in the insurance or vehicle service contract industry preferred
• Knowledge of cash flow, trust structures, and compliance requirements

Responsibilities

• Lead end-to-end dealer program operations, including onboarding, legal setup, cash flow processing, collateral oversight, runoff activities, commutations, buyouts, and other structural changes.
• Create and maintain SOPs, SLAs, and quality standards to ensure program activities are accurate, timely, controlled, and consistent.
• Support field teams and stakeholders by managing request intake, tracking, communication, service model effectiveness, and escalation of complex or high-visibility issues.
• Partner with analytics to monitor KPIs, strengthen compliance reporting, improve dashboards and tools, and turn insights into operational improvements.
• Manage relationships with TPAs, trust banks, accounting partners, investment advisors, and internal teams to align expectations, data accuracy, and timelines.
• Improve processes, workflows, documentation, controls, automation, and program enhancements to increase efficiency, scalability, and consistency.
• Hire, coach, develop, and retain a high-performing team while promoting accountability, engagement, inclusion, talent development, and succession planning.

Skills

Accounting leadership

Financial management

Stakeholder management

Cash flow

Process improvement

Reinsurance knowledge

Education

Bachelor's degree in business administration, accounting, or finance

Job description

Pivotal Solutions is seeking an Accounting Reinsurance Manager to lead end-to-end dealer program operations and drive governance, accuracy, and efficiency in profit-sharing and reinsurance activities. This role requires coordinating across program administration, field support, analytics, and external partners.

You will oversee onboarding, legal setup, cash flow processing, and various structural changes while maintaining SOPs, SLAs, and quality standards.