Strategic Public Safety Tech Solutions Leader

Virginia Tech; Blacksburg (VA); On-site; USD 85,000 - 95,000; Full time

Job summary

Virginia Tech, within the Division of Public Safety, seeks an Assistant Director of Technical Solutions to oversee instructional design, IT project management, process improvement, and AI/technology integration. You will translate strategic priorities into coordinated programs and partnerships advancing campus safety.

You will supervise two staff members and collaborate with IT teams on public safety automation, vendor management, and cross-functional initiatives to improve service delivery for

Qualifications

• Bachelor’s degree or equivalent combination of education and experience equal to a Master’s degree.
• Project management and solution-oriented scope of work.
• Instructional design, training development, or user enablement strategies.
• Knowledge of enterprise IT systems (LMS, ERP, HRIS, CRM) and data flows.
• Ability to lead cross-functional initiatives and manage timelines.
• Strong stakeholder communication across diverse audiences.

Responsibilities

• Provide senior-level oversight across instructional design, IT project management, process improvement and AI/technology integration, and strategic outreach.
• Supervise two staff members aligned to core functions (instructional design and training/partnerships).
• Coordinate across four areas and act as liaison with IT teams for public safety automation projects and vendor management.

Skills

Systems Understanding

Project & Program Management

Stakeholder Collaboration

Data & Performance Analysis

Creative problem solving

Change Management

Education

Bachelor’s degree in social sciences, business, information sciences

Tools

LMS

ERP

HRIS

CRM

Job description

Virginia Tech, within the Division of Public Safety, seeks an Assistant Director of Technical Solutions to oversee instructional design, IT project management, process improvement, and AI/technology integration. You will translate strategic priorities into coordinated programs and partnerships advancing campus safety.

You will supervise two staff members and collaborate with IT teams on public safety automation, vendor management, and cross-functional initiatives to improve service delivery for